Contents
Introduction Social
Governance
Environmental
Indexes
Awards
Environmental stewardship TTEC’s Impact
Green Ambassadors and sustainability initiatives Task Force on Climate-Related Financial Disclosures
Provider of Choice At TTEC, we recognize our responsibility to protect our planet — our most precious shared resource. Our environmental commitment is comprehensive and driven by sustainable business practices woven into the fabric of our strategy. In 2024, we advanced environmental initiatives through a revised Climate Change and Environmental Responsibility policy. Our holistic approach includes employee-led sustainability efforts and transparent reporting of global greenhouse gas emissions, with a continuous commitment to reducing our environmental footprint. We challenge ourselves to implement innovative technologies and practices that minimize our impact on Earth. By prioritizing planetary health, we demonstrate that corporate success and environmental consciousness are interconnected in ways that establish TTEC as a Provider of Choice.
Respecting local communities means recognizing their inherent dignity, potential, and right to sustainable development, transforming corporate expansion from mere economic opportunity into a meaningful partnership that uplifts and empowers.” —Michael Stefanski, VP, Global Real Estate Operations Head of Environmental in ESG
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