TTEC 2024 Impact & Sustainability Report

Contents

Introduction

Social

Governance Environmental

Indexes

Awards

TTEC 2024 Impact and Sustainability Report

4

TTEC priorities

Employer of Choice 1

Partner of Choice 2

Provider of Choice 3

g s t g o v

g e

ng c d e n

uc c e

About this report TTEC’s Impact & Sustainability Report contains relevant metrics in accordance with the Sustainability Accounting Standards Board (SASB) standards. The scope of performance data in this report is companywide for the fiscal year ending December 31, 2024, and all financial information is presented in U.S. dollars unless otherwise noted. We have conducted a rigorous internal review process of the report content, including subject matter reviews and validation. This report has not been externally assured. We would like to hear what you think about our 2024 Impact & Sustainability Report and related efforts. Please send any queries or comments to ttec.com/contact-us .

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