Contents
Introduction Social
Governance Environmental
Indexes
Awards
TTEC 2024 Impact and Sustainability Report
47
2024 awards and recognition Gold winner for Outsourced Contact Centre of the Year at the 2024 European Contact Centre & Customer Service Awards TTEC Poland was recognized by the OnCon Icon Top 100 Awards as one of the Top 10 Operations Teams of the Year
TTEC Philippines celebrates the Talent Acquisition team for their Gold in Excellence in Talent Acquisition TTEC Philippines celebrates the Talent Acquisition team for their Silver in Excellence in In- House Talent Pipeline Strategy Our TTEC Poland Türkiye team won GOLD at the Türkiye Customer Experience Awards in Istanbul for Best Employee- Driven CX TTEC named one of UK’s Best Workplaces™ for Women in 2024
TTEC Poland Wins Three Awards at Inspiring Workplaces Ceremony • Top 25 Inspiring Workplaces EMEA 2024 • Inspiring Workplaces EMEA - Leadership • Inspiring Workplaces EMEA - Experience TTEC Named on INHERSIGHT’s Best Outsourcing/Offshoring Companies
Keneth Umlauf has been named an Inspiring Leader in 2024 at The Inspiring Workplaces Group
Silver winner for Most Effective Sales Approach at the 2024 European Contact Centre & Customer Service Awards Silver winner for Best Employee Experience (Outsourcer) at the 2024 European Contact Centre & Customer Service Awards Silver winner for Best Multilingual Customer Service (Greece) at the 2024 European Contact Centre & Customer Service Awards Highly commended for Most Effective Learning & Development Programme at the 2024 European Contact Centre & Customer Service Awards Highly commended for Best Multilingual Customer Service (Poland) at the 2024 European Contact Centre & Customer Service Awards
TTEC Earns Silver Certification in MLT’s Black Equity Program for 2024
Ebony Langston Recognized in COLOR Magazine’s Top CDOs Powerlist Learn more
TTEC Poland named a Promising Provider by Everest Group for its capabilities in Customer Experience Management (CXM) in the Everest Group’s Service Provider Compass™️ – Global Services Delivery from Poland 2024 Read the Everest Group report TTEC Philippines earns the #1 spot for the Talent Board Candidate Experience (CandE) Benchmark Research Program in APAC for the second year in a row TTEC named one of UK’s Best Workplaces in Consulting & Professional Services™ 2024
Marina Boteva is the 2024 Gold winner in the categories Leader of the Year and Manager of the Year at the CareerShow Awards Keneth Umlauf is the 2024 winner in the category Sales Director of the Year at the 18th annual Stevie®️ Awards for Sales & Customer Service. The OnCon Icon Top 100 Awards recognized Vicki Steere, as a winner for the Top 50 Talent Acquisition Professional Award for the second year in a row presented by OnConferences.
TTEC Poland wins 2 Gold at the Gulf Customer Experience Awards
TTEC named on the 2024 UK’s Best Workplaces™️ for Wellbeing
TTEC takes home Gold Stevie® Award for thought leadership
driven by innovations in AI-enhanced customer
experience Learn more
TTEC named one of Ireland’s Best Workplaces™ in Tech in 2024
TTEC Mexico is recognized for the 6th year in a row as a Best Workplace in the BPO Industry by Computrabajo
TTEC named one of UK’s Best Workplaces for Development™ 2024
TTEC Philippines is honored with back to back recognition on the HR Asia’s Best Companies to Work for in Asia 2024 list
TTEC’s Talent Attraction team earns recognition in this year’s Rally® Awards.
Made with FlippingBook Online newsletter maker