Contents
Introduction
Social
Governance Environmental
Indexes
Awards
TTEC 2024 Impact and Sustainability Report
6
Highlights by the numbers
Social
Governance
Responsible Sourcing
Philanthropic Giving $557K
Great Place to Work certified 15 countries
Supplier Diversity Spend 13.40%
Percent of suppliers evaluated on ESG criteria 100%
Global Engagement Event Participation 23,370+
Completed Learning Courses 64,466
Employee Resource Groups 7
Ethics & Compliance Completion G&A 100% Associates 99% Average board tenure 10 years
Environmental
GHG Emissions (Metric Tons CO 2 e) 82,877.93
Trees planted 1,000+
Energy Consumption YoY -18%
Growth is most meaningful when it uplifts those around us. By prioritizing people and purpose alongside performance, we create opportunities that benefit our employees, communities, and stakeholders alike.” —John Abou, President of TTEC Engage
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