TTEC 2024 Impact & Sustainability Report

Contents

Introduction

Social

Governance Environmental

Indexes

Awards

TTEC 2024 Impact and Sustainability Report

6

Highlights by the numbers

Social

Governance

Responsible Sourcing

Philanthropic Giving $557K

Great Place to Work certified 15 countries

Supplier Diversity Spend 13.40%

Percent of suppliers evaluated on ESG criteria 100%

Global Engagement Event Participation 23,370+

Completed Learning Courses 64,466

Employee Resource Groups 7

Ethics & Compliance Completion G&A 100% Associates 99% Average board tenure 10 years

Environmental

GHG Emissions (Metric Tons CO 2 e) 82,877.93

Trees planted 1,000+

Energy Consumption YoY -18%

Growth is most meaningful when it uplifts those around us. By prioritizing people and purpose alongside performance, we create opportunities that benefit our employees, communities, and stakeholders alike.” —John Abou, President of TTEC Engage

Made with FlippingBook Online newsletter maker