26 LISTENING TO OUR DIRECTORS AND PRINCIPALS | BDO LLP
CONNECTING INTO GLOBAL EXPERTS AND SUPPORT
The groups recognised the importance of being part of a $10bn global organisation – but that there are specific areas we can address to ensure a positive experience.
One of the groups explored whether the BDO Global organisation is yet really set up to deal with major global clients. The example given was of tension between UK and Germany in dealing with master services agreement to have one contract with BDO One specific question was: do we get the right people from the right streams in place to design the MSAs? One group also discussed our offshoring strategy. A Director with smaller clients thought this was a reputational challenge; those with larger clients understood it was necessary
There was agreement that there is finite resource in the UK so there does need to be a solution And, if offshoring is here to stay, we know it works well when everyone is well-trained to do a quality job and are dedicated to specific areas so they feel part of the team. This will give people confidence One example given was where a team can map out resource needs for the next year, engage with BDO global offices to organise medium-to-long-term secondments and get them into the team.
NEXT STEP FOR BDO To ensure the topic of Global Client Strategy remains on the Global Board’s agenda; Paul Eagland will do this To pass the insight onto Julian Frost, Chair of the Global Markets Taskforce, whose ambition is to ensure we are set up globally to win and deliver truly global work To pass the perceptions of offshoring to Mark Cardiff, who is leading Resourcing 2.0 for the Audit Executive.
Made with FlippingBook HTML5