Vector Annual Report 2018

About VECTOR Our business model

VECTOR IS OPERATING AMIDST A WIDE RANGE OF ENVIRONMENTAL, TECHNOLOGICAL, ECONOMIC, SOCIETAL, POLITICAL AND INDUSTRY FORCES//:

BUSINESS ACTIVITIES

OPERATIONAL OUTPUTS

TARGETED OUTCOMES

Vector’s core business activities are facilitated through the following: Regulated Networks: -- Delivery of sustainable, safe, reliable and resilient electricity and gas networks for Auckland (Vector) Gas Trading: -- Sale and distribution of -- Processing of natural gas for transmission and distribution -- Production of LPG and natural gasoline Technology: -- Design and provision of residential and commercial energy management solutions (E-Co Products and PowerSmart) -- Provision of end-to-end metering services to energy retailers and distributors (AMS) -- Provision of fibre and telecommunications services (Vector Communications) -- Development of new energy technologies for benefit of consumers (Vector Group-wide) gas products to residential, commercial and industrial customers (OnGas)

Financial outputs -- Shareholder dividends -- Regulated and unregulated income -- Appropriate investment in diversification -- Improved cost efficiencies Operational outputs -- Number of electricity and gas connections -- EV charging sessions -- MWh of installed solar energy -- Number of connected distributed energy resources -- Volume of gas bottles filled, refurbished and distributed -- Customer satisfaction measures -- Greenhouse gas emissions -- Number of meters deployed -- Regulated performance measures Technological outputs -- Number of new energy customer solutions -- Improved network and digital capabilities People outputs -- Strong talent development programmes -- Effective stakeholder engagement and collaboration -- Total recordable and lost time injury rates -- Diversity statistics

-- Strong and ongoing dividend flow -- Meet electricity and gas needs for Auckland population growth -- Maintain optimal balance between price and quality of service -- Maximise consumer benefits of energy technology change -- Market leader in new energy solutions -- Market leader in healthy home and energy solutions -- Net zero carbon by 2030 -- Continual reduction in Lost Time Injury Frequency Rate (LTIFR) and Total Recordable Injury Frequency Rate (TRIFR) -- Preferred workplace for talent, diversity and inclusiveness -- Brand recognised as trusted, innovative and leading

SOUND GOVERNANCE (see pages 52-53, 128-131) // STRONG MANAGEMENT (see pages 54-55) // SAFETY ALWAYS APPROACH (see pages 44-51) // TECHNOLOGY LEADERSHIP (see pages 22-27, 38-43) // ACTIVE COMMUNITY & STAKEHOLDER ENGAGEMENT (see page 35) // PROTECTIVE RISK MANAGEMENT (see pages 125-127) // FAIR REMUNERATION (see pages 132-133)

33

Vector://AR 18

Made with FlippingBook flipbook maker