Creating LONG-TERM VALUE
ENGAGING WITH KEY STAKEHOLDERS
MATERIAL MATTER
CUSTOMERS EMPLOYEES SUPPLIERS SHARE- HOLDERS
REGULATORS ENERGY INDUSTRY
COMMUNITIES MEDIA CENTRAL GOVERN- MENT
LOCAL GOVERN- MENT
IWI
Extreme weather events Energy affordability Energy reliability Electrification of transport Customer choice Worker safety Cyber security Social inequality Sector convergence Political and regulatory uncertainty Low carbon transition
HOW WE ENGAGE WITH OUR STAKEHOLDERS
STAKEHOLDER
HOW DO WE ENGAGE?
Customers
Websites / Media releases / Customer contact centres / Sales / Direct mail / Dividends
Employees
Staff events / Internal communications / Internal social media / Green papers
Suppliers
Contract negotiations / Supplier briefings / Tenders
Shareholders
Annual and half year reports / Investor presentations / Continuous disclosure through NZX / Dividends Policy submissions / Thought leadership engagements / Green papers / Meetings / Participation in workshops Participation in working groups / Open engagement / Membership of industry associations / Green papers
Regulators
Energy Industry
Communities
Websites / Media releases / Social media / Sponsorships / Schools programme
Media
Media releases / Opinion-editorials / Partnerships
Central Government
Policy submissions / Participation in working groups / Thought leadership engagement
Local Government
Regular meetings / Policy submissions / Thought leadership engagements
Iwi
Regular meetings / Engagement on developments / Customer Advisory Board / New technology developments
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