PowerPoint Presentation

@SLTR

NOVEMBER 2018 EDITION

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Stay tuned with the happenings at Shangri-La’s Le Touessrok Resort & Spa

Enjoy reading the Buzz for the month of November 2018

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NEW RECRUITS

WELCOME TO THE SHANGRI-LA FAMILY

Darshita Beeharry Housekeeping

Julien Adeline Lifeguard

Sheriyaadh Dowlut Food & Beverage

Akshaye Lallbarree Front Office

We would like to welcome our new recruits at Shangri-La Le Touessrok Resort & Spa. Let us all give them the support and encouragement as they start a new chapter with us. We thank them for making Shangri La their first choice by joining our caring family.

WELCOME TO THE SHANGRI-LA FAMILY

Aswan Munraknah Housekeeping

Rishab Gungaram Housekeeping

Luxmi Bullye Housekeeping

Olivier Vieillesse Front Office

We would like to welcome our new recruits at Shangri-La Le Touessrok Resort & Spa. Let us all give them the support and encouragement as they start a new chapter with us. We thank them for making Shangri La their first choice by joining our caring family.

WELCOME TO THE SHANGRI-LA FAMILY

Himashwaree Seetohul Guest Services

Akshini Goorah Guest Services

Paulin Nadal Food & Beverage

Atish Dookitram Food & Beverage

Yohan Armance Sports & Recreation

We would like to welcome our new recruits at Shangri-La Le Touessrok Resort & Spa. Let us all give them the support and encouragement as they start a new chapter with us. We thank them for making Shangri La their first choice by joining our caring family.

LEARNING OPPORTUNITIES FOR OUR COLOMBIAN TRAINEES

Maria Alejandra Rojas Zarate Food & Beverage

Laura Valentina Duque Alzate Food & Beverage

Katherine Andrea Calderon Avendano Food & Beverage

Laura Isabel Ariza Aguilar Food & Beverage

We would like to welcome our Trainees from Colombia, at Shangri-La Le Touessrok Resort & Spa. Let us all give them the support and encouragement as they start a new chapter with us. We thank them for making Shangri La their first choice by joining our caring family.

LEARNING OPPORTUNITIES FOR OUR COLOMBIAN TRAINEES

Camila Alejandra Linares Bohorquez Food & Beverage

Lesly Valentina Muñoz Marroquín Food & Beverage

Katherine Andrea Calderon Avendano Food & Beverage

We would like to welcome our Trainees from Colombia at Shangri-La Le Touessrok Resort & Spa. Let us all give them the support and encouragement as they start a new chapter with us. We thank them for making Shangri La their first choice by joining our caring family.

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COLLEAGUES EVENTS

STAFF PARTY 2018

At SLTR, we celebrated our Staff

Party. Our cowgirls and cowboys

saddled up their horses and rode

out to join us for a 'Wild Wild West'

Party. It was a very exciting night

filled with fun, laughter and

surprises. Our lucky draw made 20

happy winners and the contest for

Best Costume had everybody going

yeehaw for the winners!

The beauty of the festival of light filled our hotel, on the day of Diwali. Our Team at SLTR, put their hands together to decorate and brighten up our colleagues’ restaurant (LACAZ MAMA). The beautiful Rangoli and lamps brightened the day of our colleagues who engaged in the sharing of sweets and cakes at this very special moment. Festival of light

On the occasion of the 40 th Anniversary of the hotel, while a lot of activities were organized for the guests, our colleagues put their hands together to valued their loyal contribution towards serving Le Touessrok for 40 years now.

Le Touessrok 40 years Anniversary For this special occasion, every employee was given a token of appreciation for their devotion towards the success of our resort. A T-shirt and a cake was gifted to each employee, which marked the celebration of our 40 th Anniversary at the Resort.

Service Award 2018 It was time to recognize commitment of our colleagues with this beautifully designed Long Service Award. With years of service embossed luminously, our unique Long Service Award transformed our colleagues’ service recognition into a dazzling memento. Celebrated together on 08 November 2018.

It was time to look back with admiration, the long serving colleagues who have been working with devotion and passion as a family.

Now it is time to look forward with Anticipation….

How wonderful it is to work with a company from its very existence? How fulfilling to see it grow through the years and prosper with it? So proud are our colleagues who have been awarded and recognized for their loyalty, marking the 40 years at the heart of legendary moments.

Held on 08 November 2018

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OUR GOLD STARS

GDP Nomination Our Gold Star

Ricardo Ecumoir Sports & Recreation

Joshila Chinniah Spa

Madhuri Mohur Guest Services

We would like to say congratulation and thank all our colleagues who were nominated in the GDP. They have been nominated for going the extra mile and doing more for our guests. However, 6 of our colleagues have shown passion & perseverance consistently and have been awarded the Gold Star Award. They are true ambassadors of the Shangri-La Brand.

GDP Nomination Our Gold Star

Simla Kishun Housekeeping

Deepmala Tarachand Housekeeping

Jauhan Amine IAM

We would like to say congratulation and thank all our colleagues who were nominated in the GDP. They have been nominated for going the extra mile and doing more for our guests. However, 6 of our colleagues have shown passion & perseverance consistently and have been awarded the Gold Star Award. They are true ambassadors of the Shangri-La Brand.

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LEARNING AND ACHIEVEMENT

LEARNING OPPORTUNITIES OCTOBER 2018

Food & Beverage Cross Exposure Sister property: Shangri-La Barr Al Jissah Resort & Spa Name: Rakesh Bhicajee

Department: Pool & Beach Period: 07 to 16 October 2018

Rooms Cross Exposure Sister property : Shangri-La Barr Al Jissah Resort & Spa

Name: Roopendra Kadun Department: Front Office Period: 07 to 16 October 2018

SFSMS Audit

Our Achievement 2018

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OUR CORPORATE SOCIAL RESPONSIBILITY

Two plastic banks with a capacity of accommodating up to 4,000 plastic bottles of 1 litre. The bottles are then sent to a compacting supplier of the resort for recycling. The aim of this initiative is to create a plastic free environment for all our colleagues and guests.

We care deeply about the nature around us and are very proud of our quick-thinking team who were able to help a beautiful dolphin which landed on our beach. The dolphin who was slightly injured was taken back into the sea for treatment and to rest, with the help of our Director of Security, lifeguards and the National Coast Guard.

Garage Sales in collaboration with our CSR partner EWAD

A two-day Garage Sales event at the resort on 26 & 27 November, marked the contribution of our colleagues towards the CSR fund whereby items such as clothes, toys, shoes, hats, tableware and decorative were on sale. A total amount of Rs. 18,414 (USD 535.14) was raised from the sale and we also witnessed the opportunity given to EWAD (one of our CSR Embrace partner) to collaborate with us.

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FOOD & BEVERAGE HIGHLIGHTS

FOOD & BEVERAGE CORNER

SPECIAL PROMOTION

Non-Resident

Brunch, Bubbles & Beats

Mur 2,174,420

Butcher Night

Mur 161,500

Seafood Buffet

Mur 199,500

Mauritian Buffet

Mur 155,000

Resident

Dine by Design

Mur 692,694

Diamond Skies

Mur 816,000

OUR YELLOWEEN ACHIEVEMENT CAPTURED Mur 565,804

✨ A BEWITCHING night of music, magic and Halloween fun! ✨ All witch doctors and healers were summoned to the biggest annual Halloween party in Mauritius on October 27, 2018! 🔥 We celebrated the night in our exuberant African style with a pyro-led dance invoking black magic! 💀 Guests were treated to an African Carnival procession with live drumming, brass band, a Queen of African carnival followed by Kreol dancers and fire eaters, creating a magical atmosphere through the art of African costume and hand paint make up! DJ David Jay spun tunes and the talented Roxanne Lebrasse performed!

Food & Beverage highlights

Revenue

Mur 2,294,444

Covers

702

Celebrating 40 years Anniversary with our Repeaters guests

On 25 November 2018 we celebrated our 40 years anniversary with an exquisite dinner celebrating Le Touessrok history with our beloved guests. It was a memorable night with delicious food, music and laughter as we brought together old and new faces.

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NEW FAMILY MEMBER

Congratulations Varuna, on your new bundle of joy! Let’s welcome the baby boy to the family

Department: Human Resources

THANK YOU FOR YOUR READING

Access our 40th Anniversary Book - CLICK HERE E-GIFT FOR YOU

Listen to the History of Le Touessrok - CLICK HERE

THANK YOU

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