Surrey - Head of Maintenance Services

Estates and Facilities Management Department | 2016

JOB DE SCR I P T I ON

K E Y R E S PON S I B I L I T I E S

J OB P UR POS E S T A T EME N T

As a highly qualified maintenance professional and subject expert, the post holder will champion the planning and delivery of estates hard services maintenance including planned preventative maintenance, inspection works, environmental and utilities delivery as well as operational reactive maintenance services, ensuring the delivery of a functionally operational, safe and compliant estate in support of wider E&FM and University strategic objectives.

1. Lead E&F maintenance teams in establishment and delivery of maintenance programmes, (planned, condition, inspections and reactive) that positively impact the staff student and visitor experience through enhanced operational availability of the estate whilst reducing business risk through increased safety and compliance. 2. Undertake reviews to demonstrate performance of in-house and outsourced activity and use KPI’s from within and outside the sector to support position. Ensure that the right balance between contracted and in-house activities deliver the best value for the University. 3. Lead, manage and mentor the entire team to ensure development of the professional capabilities and can-do culture within the team and ensure all maintenance team activities meet operational, environmental, sustainability and customer service delivery standards in line with stated SLA’s, budgetary constraints, as well as legislative & safety compliance. 4. Work closely with other E&F Department Managers to ensure development of systems and processes that are fit for purpose, unambiguous, efficient and provide one version of the truth in terms of condition of the estate and performance of service delivery. 5. Deputise for the Deputy Director Systems and Operations as and when required. To professionally represent the Department on committees, working groups, review panels and other meetings, both internally and externally. 6. Working closely with the Finance Manager to Identify, plan, and review the overall budgets for the teams reporting to this post in line with the University’s standing orders and financial regulations. Proactively manage cost and cash flow variances.

12

The Management Recruitment Group

Made with FlippingBook - Online catalogs