Organizational Development
CONTENTS CONTENTS
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ix xi
Industry/CareerinFocus ......................... Chapter Summary ...............................
41 41
CHAPTER 1 Overview of Organizational Development LearningOutcomes.............................. Learning Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Thoughts about Organizational Development . . . . . . . . Evolution of Organizational Development . . . . . . . . . . . Stages in the OD Process . . . . . . . . . . . . . . . . . . . . . . . . . SignificanceofOD............................... Chapter Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Industry/Career in Focus . . . . . . . . . . . . . . . . . . . . . . . . . Chapter Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CHAPTER 3 Entering and Contracting
1
42
1 1
LearningOutcomes.............................. Learning Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
42 42
2 5 8
Establishing the OD Relationship . . . . . . . . . . . . . . . . . . . Contracting and the Steps Involved. . . . . . . . . . . . . . . . .
43 46
12
Chapter Tests ................................... ChapterProject................................. Industry/CareerinFocus ......................... Chapter Summary ..............................
48 50 52 52
16 18 20 20
CHAPTER 4 Diagnosing Organizations
53
CHAPTER 2 Concept of Planned Change
LearningOutcomes.............................. Learning Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
53 53
21
LearningOutcomes.............................. Learning Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21 21
The Concept of Diagnosis and Various Diagnostic Models ........................... Organizational Diagnostic Models . . . . . . . . . . . . . . . . . .
54 62
Nature of Planned Change . . . . . . . . . . . . . . . . . . . . . . . . TheoriesofPlannedChange.......................
22 28
Purposes for Conducting Organizational/ Company Level Diagnosis . . . . . . . . . . . . . . . . . . . . . . 73
Chapter Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37 39
iii Industry/CareerinFocus ......................... Chapter Summary .............................. Chapter Tests ................................... ChapterProject.................................
75 77 79 79
iv
2025 Higher Education Learning Solutions for the Business and Accountancy Program 39
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