R E N T A L READER
5 YEARS OF GROWTH AT ROBERT C. WHITE AND CO. In 2019, we put our values into written words. It seems like a small thing, but we took the process of discovering them very seriously and with focused effort. We actually have been talking about our values for well over a year now (along with our purpose and where we want to go) because we wanted to make sure we got it right. You see, we are working to build a great property management company that serves our clients well for years to come, and things like values are the foundation for the future. I have asked several of the employees at RCW to take the pen over the next few newsletters to share more about themselves and talk about one of our values and what it means to them. I asked Melissa to start because, well, she is awesome, a rock star, and such an important part of our team. I asked her to write about “Be incredibly credible,” which can be translated into “trust.” As always, I’d love to hear from you. Email me at luke@ robertcwhite.com or call 860-956-5372. that I take care of helping manage our leasing agents, coordinating our marketing efforts, and working with a virtual assistant to help make sure our back office is in perfect order.
One of our core values at Robert C. White and Co. is to “Be incredibly credible,” and I love getting to put that value into action. One of the ways I do that is through our fast rental guarantee —we get our properties under contract in 30 days or less from rent ready, and I’m responsible
Yours in “we can’t do what we do successfully without your trust,”
My background is in special education with a master’s in school psychology. However, as the story goes for a lot of people, that is not what I ended up doing — and I am glad. Before I joined Robert C. White and Co., I had been working as a supervisor at a bank and was with them for six years. Prior to working at the bank, I had been teaching special education and was trying to get a permanent teaching position when I became pregnant with my daughter. I had already determined that school psychology was not something I would be happy doing for the rest of my life. At that point, I decided that it would be best for my family if I found a part-time job for a little while. A little while turned into those six years at People’s United Bank, where I met my wonderful husband Dave. Dave met Robert C. White and Co.’s co-founder, Luke, through a networking organization. Luke mentioned he was going to need some help around the office, and Dave encouraged me to reach out. I did, and the rest is history. I have worked at Robert C. White and Co. for five years now, and I’ve loved getting to see the company grow and change. At Robert C. White and Co., there are always plenty of opportunities to work on new and exciting projects. Over the years, I’ve developed close relationships with the people I work with, and that makes going to work that much more enjoyable. My official job title is leasing coordinator and office manager, which, in practice, means
for making sure properties turn over at the right time of year. I also ensure our specials and promotions run smoothly. I like that here at Robert C. White and Co., we treat our clients like they’re family. I’m Italian, so family means a lot to me. When I’m not at work, I love spending time with my literal family and my church family. I have an 11-year-old daughter and a 6-year-old son, and we’re close with my extended family. We have a lot of board game nights and cook together. Again, I’m Italian, so it seems like there’s always too much food. On Sundays, I volunteer in the nursery at the church, and this past October, I had the pleasure of serving on a mission trip to the Dominican Republic where we provided basic medical care and hygiene supplies to over 600 people. I love spending time with my 13-year-old mini dachshund. Her name is Jules, and I like to joke that she’s my firstborn“fur baby.”My career hasn’t always been a straight path— I went from teaching, to banking, to managing a property management office. But I’m glad it’s taken me to where I am today. I look forward to seeing how our company continues to grow in the new year and how I can continue to deliver on the promise we make to our clients to be incredibly credible.
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