AT CEDARHURST OF OAKWOOD, THE WARMTH OF COMMUNITY ISN’T JUST A CONCEPT—IT’S A REALITY, LIVED AND BREATHED BY THE PEOPLE WHO CALL IT HOME. Central to this welcoming atmosphere is the duo of Betty Rhodes, an active resident, and Megan Crane, the Director of Sales. Together, they’ve created an environment where new residents don’t just move in; they become part of a family. Hospitality Story Idea Submitted by Megan Crane, Cedarhurst of Oakwood Director of Sales
A WELCOMING HAND Betty Rhodes is much more than just a resident at Cedarhurst of Oakwood—she’s an ambassador
THE POWER OF A PERSONAL TOUCH Betty’s effectiveness as a “sales assistant” comes from her natural
of warmth and hospitality. With a friendly smile and an open heart, Betty has become an invaluable “sales assistant” to Megan Crane, helping to make every prospective resident feel instantly at home. For Megan, Betty’s involvement has been transformative. “Betty’s involvement has been nothing short of a blessing,” Megan says. “I take great pride in knowing that Betty loves the community and wants to not only show off her apartment but also to make families and future residents feel welcome and at home.” Betty’s enthusiasm and genuine love for the community are infectious, setting the tone for visitors who might be anxious or uncertain about moving into a senior living community. Betty’s charm lies in her approachability. She doesn’t just open the door to her apartment—she opens the door to her life. “Families see her as a real example of what it’s like to live here,” Megan explains. “Seeing a furnished apartment, hearing a resident’s testimony about how much she enjoys the community—it’s what some families need to make their decision.”
ability to connect with people. “I’ve just always been friendly,” Betty says, with a modest smile. “And it helps new residents feel welcomed.” Her favorite part? Meeting new people. “I love talking to and meeting new people,” she shares. This simple joy in human connection has made Betty a cornerstone of Cedarhurst of Oakwood’s welcoming committee. During tours, she delights in showing visitors around her apartment, a cozy space filled with personal touches and memories that offer a glimpse of what life could be like at Cedarhurst. Megan recalls countless tours where Betty’s presence made all the difference. “There has not been one tour that Betty hasn’t talked highly of our community,” Megan says. “She always wants to give tours a hug and show her apartment off as well.” It’s this personal touch that often seals the deal for families, providing them with a tangible sense of the community they could soon be a part of.
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AUTUMN FLOURISH 2024 | CEDARHURST SENIOR LIVING
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