Tasmania Resident Handbook (Feb 2024 Version)

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Rights & responsibilities Successful, sustainable tenancies are developed through a positive relationship built on

• Follow the lease

agreement terms that you are legally bound by as part of the Residential Tenancy Act 1997 (Tas). Our responsibilities as your housing provider • Manage your lease agreement, including

open communication, transparency and trust. Your responsibilities as a resident: • Keep the inside and outside of your property clean and tidy. • Ask your Housing Officer for permission before putting any hooks or fixtures up on walls or making any alterations to the property. • Let your Housing Officer know straight away if there is any damage to the home, no matter how it happened. • Pay the full amount of tenant contribution on time. • Understand your lease and ask your Housing Officer if you are unsure on any of the requirements. • Be a respectful neighbour ( see page 12 for more information).

letting you know if you are not meeting the requirements of your lease.

• Respond to your

maintenance requests. • Manage your tenant contributions and let you know if you’re not meeting your responsibility to pay the full amount on time. • Notify you when we are visiting to inspect your home (find more information about inspections on page 15 ) • Follow the lease agreement terms that we are legally bound to as part of the Residential Tenancy Act 1997 (Tas).

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