Tasmania Resident Handbook (Feb 2024 Version)

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Inspections Routine inspections Your Housing Officer will organise a visit to your home “at least” every six months for a routine property inspection and wellbeing check in. We use this visit to check that your property is being looked after to an acceptable standard. You can also use this opportunity to discuss any maintenance, personal or tenancy issues you have. We will let you know the day and a time frame for your upcoming routine inspection two weeks before the inspection is due to take place. In some instances, follow up inspections will be required (this will always be discussed with you by your Housing Officer who will provide appropriate timeframes). We prefer residents to be at their property for inspections but understand that this may not be possible in all cases. Please note that if we are unable to work with you to arrange an inspection time, we may utilise our Right of Entry capacity under the Residential Tenancy Act 1997 (Tas).

Property condition survey Every three years, we survey each of our properties. You will receive a letter in the mail to let you know when the Property Condition

Survey is scheduled. A Housing Choices

Maintenance Officer will attend your property and take around 45 minutes to complete the Survey. It is important that any pets are contained so that our Maintenance Officer can access the property safely. The purpose of the Survey is to update our records on the physical condition of your property and create a long- term maintenance plan.

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