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14 Days
General repairs – Within 14 Days
Are repairs that are required to fix minor faults or issues that do not fit into the ‘emergency’ or ‘priority’ categories. These repairs will be actioned within 14 days of request.
Windows As the resident, you
are responsible for any broken windows caused by deliberate or careless behaviour by yourself, other household members or visitors to your property. When glass is broken you must notify Housing Choices Tasmania immediately. Housing Choices Tasmania will organise the glass replacement to keep your property secure. You may be eligible for a Tenant Damage Repayment Plan, which will allow you to pay off the debt in instalments.
TIP!
More information on troubleshooting common maintenance issues is available on page 45 . It’s important you report maintenance issues to us as soon as possible. Contact your Housing Officer or call 1300 312 447 . To report a maintenance issue outside of business hours, call 1300 512 583. If your toilet, sink or shower is blocked, try to unblock using a plunger or drain cleaner first. If the blockage is the result of wipes, cooking oils/fats or hair in your toilet or drain, repair charges may be passed on.
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