Tasmania Resident Handbook (Feb 2024 Version)

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Your utilities - water, power and internet

Electricity Until recently, Aurora Energy was the only energy retailer in Tasmania. There are now a number of options available with varying connection fees and, supply and usage charges. You may want to compare rates using an online tool such as www.canstarblue.com.au or contact suppliers to discuss rates and if any concession discounts are available. You are responsible for connecting electricity to your property before moving in. You are also responsible for any connection costs and ongoing supply and usage costs. A meter read or estimate will be carried out every three months. Your electricity supplier will issue an invoice directly to you, based on your usage over this period. When you vacate your property, the electricity must stay connected until a vacate inspection has been completed.

Water TasWater conducts water meter readings every three months. Housing Choices owned properties are responsible for any water usage charges during this time. Housing Choices will issue an invoice to you, including a copy of the TasWater invoice clearly highlighting the water usage charges to be paid. Payment is made to Housing Choices and can be paid upfront or via a payment plan. You do not need to register with TasWater for this service. If you have any questions, please contact your Housing Officer for further information.

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