Tasmania Resident Handbook (Feb 2024 Version)

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Who are we? Housing Choices Tasmania (Housing Choices) is a

not-for-profit housing provider that delivers social and affordable housing for people on low to moderate incomes. We believe everyone should have the opportunity to live in a safe and secure home, in a community they feel they belong to. Housing Choices Tasmania has offices in Hobart, Shorewell Park and Devonport and manages over 2,100 properties across the state. Our local teams work directly with residents and our communities to create secure, sustainable tenancies in neighbourhoods that support life opportunities.

Our teams Housing team Our Housing Team is

Maintenance team Our Maintenance Team is responsible for the repair and maintenance of our properties. This ranges from routine maintenance to emergency repairs. They also deliver our long-term planned maintenance services. We work closely with local contractors who all complete our online contractor induction program before starting work. It’s important to report any property faults or issues to us as soon as you can, in as much detail as possible, so we can arrange repairs and avoid further damage. You can find more information on the maintenance of your property on pages 18 to 24.

responsible for managing your tenancy. This includes helping you to understand and follow your lease agreement. They will also work with you to meet specific tenancy responsibilities that both parties are legally bound by as part of the Residential Tenancy Act 1997 (Tas).

TIP!

Your Housing Officer is your first point of contact for any questions about your rent or tenancy agreement.

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