PERSON SPECIFICATION
Criteria
Essential Desirable
Ability to adapt to different situations and change work processes to accommodate customer needs,
X
Qualifications Educated to College Level
X
Ability to take criticism, listening skills to make sure that they are meeting the needs of their clients for cleanliness and sanitation standards, Good Customer Service skills
NVQ/City & Guilds Level 2 in Building Maintenance or related discipline
X
X
NEBOSH Health and Safety qualified
X
X
Experience/Knowledge Knowledge of and experience in carry out maintenance duties Knowledge and experience of cleaning methods and systems Awareness of Control of Substances Hazardous to Health (COSHH) regulations Knowledge of electrical faults and maintenance systems Familiarity with Fire and Health and Safety procedures Ability to use relevant tools and equipment Use of computer systems, ability to input basic data and send/receive emails Knowledge and experience of cleaning methods and systems
Attributes Team player
X
X X X X
Positive and enthusiastic Ability to use initiative Close attention to detail
X
X
Desire to deliver and achieve excellent standards of work and service
X
X
Reliability
X X X X X
X
Organisational skills Integrity and Honesty Adaptability/ Flexibility Relationship building
X
X
Communication skills in both written and oral English. Dynamic. Able to ensure students have the best experience and confident in dealing with a range of support requirements and issues.
X
X
X
Skills Eye for detail
Decision Making Initiating Action Quality Orientation Managing Work Safety Awareness
X X X X X
X X
Reasonable level of physical fitness Willingness to Learn and how to use various pieces of equipment
X
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