CASE STUDY: Data-Backed Total Talent Solutions Power Streamlined Operations and Cost Savings
Executive Summary
Hospital Sisters Health System (HSHS) partnered with AMN Healthcare while
undergoing a transformation in leadership and adopting a new future vision for the organization. HSHS sought to streamline strategic workforce solutions, gain enterprise visibility through data and analytics, and consolidate business operations with a single point of contact. Beginning in 2022, we introduced a customized workforce solution to provide data-backed insights and help HSHS build a more balanced workforce across all labor categories, leveraging nine AMN Healthcare service lines for total talent support, headlined by our Managed Services and Analytics Provider (MSAP) and Recruitment Process Outsourcing (RPO) programs. We successfully implemented a new contingent labor strategy to stabilize rates and improve the quality of candidates, leveraging analytics to allow HSHS to visualize all contingent labor on one digital platform, providing actionable data imperative to strategic decision making. With our RPO and MSAP services yielding immediate results, we are determining the right mix of core, flexible, and contingent staff—employing a combination of workforce strategy, RPO, and float pool optimization resources to build a more balanced workforce and drive the health system’s future vision forward.
Over a 12-month period, the program yielded:
18 to 6 days
24% lower
27% reduction
estimated total cost savings $9.2M - 14.2M
decrease in average time to fill,
clinician bill rates than the rest of the Midwest region
in OT hours paid
despite increased patient demand
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