CASE STUDY: Data-Backed Total Talent Solutions Power Streamlined Operations and Cost Savings
Solutions
HSHS chose AMN Healthcare as their total talent partner in order to achieve:
• A streamlined, consolidated approach to strategic workforce solutions for the system
• Data and analytics on contingent and core staff to drive strategy at a system level across the labor continuum
• Enterprise visibility across contingent labor
• Total talent support across numerous service lines for consolidated operations, billing, and dedicated program support through a single point of contact
To support HSHS’ complex goals, AMN set up a single Managed Services and Analytics Provider (MSAP) program that included nine service lines as part of a comprehensive total talent solution. Services included:
One Customized MSAP Solution Nine Distinct Service Line Offerings One Total Talent Partner
Workforce Strategy and Optimization (WSO) Revenue Cycle Solutions (RCS)
Nursing
Allied Healthcare
Interim Leadership
Executive Search
Recruitment Process Optimization (RPO)
Physician Permanent Placement
Float Pool Optimization
We successfully implemented a new contingent labor strategy to stabilize rates and improve the quality of HSHS clinicians through our MSAP program. The analytics provided by the PowerBI tool created for HSHS allowed them to visualize all of their contingent labor on one digital platform, providing actionable data to enhance strategic decision making. Once we were able to stabilize contingent labor utilization, we began the process of determining the right mix of core, flexible, and contingent staff—employing a combination of WSO, RPO, and float pool optimization resources to build a more balanced workforce allocation across the system. Choosing to stagger implementation of solutions, our RPO and MSAP services yielded immediate results to drive the health system’s tech-centric, total talent vision forward.
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