The Chartered Institute of Payroll Professionals
News On Line
repaying student loan
•
• receiving payrolled benefits in kind that are not subject to Class 1 National Insurance Contributions (NICs) though their employer • in self-assessment.
This has occurred as total PAYE income has been used to calculate student loan amounts, including payrolled benefits in kind (BIKs) when they should have been excluded form this calculation.
HMRC is working to fix the problem and will be writing to customers impacted by the issue to give the option of a refund or to allow the overpayment to offset against their loan as it currently stands.
Until a fix is complete, there are additional steps that can be taken to ensure the right repayments are made detailed within the student loan guidance on GOV.UK.
Back to contents
Self-assessment deadline approaching, warns HMRC Published: 21 September 2023 Emailed: 27 September 2023
The deadline for self-assessment (SA) registration is fast approaching and HM Revenue and Customs (HMRC) is reminding those who are new to SA for the 2022 to 2023 tax year as they have less than two weeks left to act.
A press release from HMRC details all a taxpayer needs to know if they are new to self assessment, including HMRC’s Checking tool and step by step guides. These resources are good to keep on hand for employees or clients who may need further guidance and assistance with navigating SA, especially if they are unaware of, or new to, the process.
While not as urgent, individuals should be aware that if they no longer need to submit a tax return they should let HMRC know by 31 January 2024.
Back to contents
Agent Dedicated Line (ADL) changes Published: 21 September 2023 Emailed: 27 September 2023
HM Revenue and Customs (HMRC) is making some changes to how they operate the Agent Dedicated Line (ADL). Within the agent update for September they included the following:
“ We recently consulted a range of stakeholders, including professional bodies who represent agents, about how to improve our current performance and service provided on the agent dedicated line (ADL).
The professional bodies who represent agents told us that a dedicated phone line remains top of the list of desirables. We want to reassure you that we remain committed to providing the right level of support for agents and that the ADL will remain available.
However, to meet the challenges we face, while offering the right support to you, we are introducing the following changes from 2 October 2023:
1. We will no longer operate to a 10-minute service level on the ADL. Waiting times may vary depending on how many agents are calling us at any one time. We know that a high quality of service is important to you, and removing the 10-minute call answering target will allow us to focus on improving the quality of service we offer. 2. We will be introducing information on call waiting times onto the ADL, allowing agents to make a decision based on that information as to whether to continue to wait in the queue, call back at another time or, if they can, use a digital option to resolve their query.
3. If you call the ADL with a PAYE query, your will need to choose the PAYE option and your call may be rerouted.
cipp.org.uk
Page 121 of 314
Made with FlippingBook - Online magazine maker