THE ROLE
MAIN PURPOSE AND SCOPE OF THE JOB To lead and manage the company as well as drive and influence the whole campus experience. DEPARTMENT Operations POSITION IN ORGANISATION Reports To: Uliving@Hertfordshire Board and CEO of FIM Responsible For: Operations Manager and Executive Assistant Budget Responsibilities: Yes – SPV and FIM MSA
BOARD MANAGEMENT • Responsible for periodically reporting to the Board, Shareholders and Funders • Lead and participate in business planning, initiatives
and improvements for Fulcrum Infrastructure Management
MANAGEMENT • Responsible for the Uliving@ Hertfordshire team ensuring they are recruited, trained and developed • Maintaining a deep knowledge of the market, sharing good practice with other Meridiam Assets and those of other shareholders as appropriate GENERAL RESPONSIBILITIES • A commitment to equal opportunities • A commitment to participating in training events and company away days • A commitment to living the Fulcrum Mission, Vision and Values • A commitment to working within health & safety standards • A commitment to compliance • A commitment to sharing best practice • A commitment to developing high quality talent
DUTIES AND KEY RESPONSIBILITIES BUSINESS PLAN • Develop a 1-to-3 year business plan with tangible objectives, timeline and deliverables • Deliver the business plan and report to the Board progress made MAXIMISE REVENUES • Ensure excellent student accommodation market understanding and market knowledge (England and locally) • Oversee the annual rent comparison and negotiate the annual rent increase • Achieve 100% occupancy through either the Nomination Process or selling of the non-nominated rooms • For non-nominated rooms: • Leverage and update the marketing strategy and marketing plan • As the case may be (e.g. low nomination), add the required resources to sell the required rooms • Ensure costs are kept under tight control and within the Board approved budget
STAKEHOLDER MANAGEMENT • Develop positive and meaningful relationships with all stakeholders including senior University management, shareholders, funders, sub-contractors and student bodies • Ensure on-site presence and visibility with the University • Note: having excellent relationships with the University is key to succeeding in the CEO position OPERATIONS • Promote and deliver a positive Health and Safety environment • Ensure systems are in place to oversee the delivery of day to day obligations and compliance with service level agreements • Ensure compliance with legal and statutory guidelines and internal policies and procedures • Ensure FM provider is delivering according to the contractual requirements
Made with FlippingBook interactive PDF creator