Foreword
Cheshire Ireland started providing services to people with disabilities over 60 years ago. Throughout this time the organisation has evolved with the changing needs of those we serve and the changing landscape of health and social care service provision in Ireland. We now provide residential, community and respite services around the country, ensuring the highest quality, safe services. The development of this strategy began in 2022 in order that we could ensure that all necessary engagement and information gathering was completed, therefore ensuring that the strategic priorities identified are a true reflection of the desired direction of the key stakeholders of Cheshire Ireland. We must continue to develop and adapt to the needs of those people availing of our services in a way that best supports them to live in a way that they choose. The strategy, developed in consultation with those people, our employees, and other stakeholders, sets out the direction for the organisation to ensure that this evolution continues.
The core aim of this strategy is to deliver outcomes that support us to enhance and improve the lives of people we support through building the capacity of our front- line operations teams and support services to focus on delivering excellent high quality, safe supports. This will be achieved through improving and changing our processes, and embracing innovation and technology to allow for more effective use of the resources we have. All actions undertaken to realise the strategic priorities will be underpinned by our organisational values of excellence, partnership learning, integrity, and respect. The landscape of disability services in Ireland is changing, as have the expectations of people receiving services. Cheshire Ireland is therefore increasing its focus on how we best meet the changing needs of the people we support. While continuing to provide our current supports, Cheshire Ireland is working to enhance our services to support people to live in their own home and be as independent as possible.
Housing provision of the future must include fully integrated smart homes which are suitably located, equipped and adaptable to the increasing or changing needs of the person. Service Provision of the future must be designed and delivered around the person’s rights and choice, maximising independence, minimising intrusion, and promoting dignity through both physical supports and the use of technology. The organisation must evolve to fully deliver on this goal, requiring a strong focus on quality, safety, organisational and individual learning, continuous improvement and innovation. Having learned from the Covid-19 pandemic, that priorities can change in an instant, we know that any plan we set out must be fluid and adaptable. We will therefore review this document on an annual basis and ensure that it is a ‘live strategy’ so that our strategic priorities can adapt and evolve in response to changes in our external environment. The strategy will be monitored and reported on regularly throughout the lifetime of this plan.
As Chairperson and CEO of Cheshire Ireland, we are delighted to present this strategy to guide the work and development of the organisation over the next five years. We are grateful to the people we support, Cheshire Ireland employees and all other stakeholders who contributed to setting the future direction of the organisation and to the creation of this strategy. We very much look forward to working together in achieving these objectives over the coming years.
Theresa Anderson CEO
Michael Bourke Chairperson
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