Maternity
Ward Folder Project Information
Welcome to Your Maternity Ward Folder! This folder is here to help make your stay at the hospital as comfortable as possible. Based on what patients have told the Patient Experience Strategy, we’re bringing back Ward folders at WUTH to help our patients, visitors, and carers. This folder you are reading is Phase 1. What Are Ward Folders? These folders include essential information to help you feel more relaxed and secure during your stay. Key Highlights: Ward Information: Here you will find useful ward information which covers topics such as call bells, mealtimes/snack provision, daily ward schedules and sounds on the ward. Safety Tips: Important advice on preventing falls, hand hygiene, staying hydrated, and taking care of your mental health. Baby Care: Details on newborn check-ups, feeding tips, safe sleep practices, and skin-to-skin contact benefits. Medication Advice: Guidance on your medicines, including self-medication, birth control options, and take-home medications. Support for New Parents: Tips for parents, advice on going home, and useful contact numbers. Giving Feedback: Various ways to share your thoughts and experiences to help us improve our services. Your Opinion Counts: Phase 2 This is just the start! We're always looking for ways to make the Ward Folders better. We want your input on what to include in Phase 2.
Was all the information in Phase 1 helpful for you? Are there any other topics you'd like us to cover?
Here's how you can let us know: Email us at wuth.corporatenursing@nhs.net
WhatsApp or Text us on 07776623547 Fill out a survey by clicking this link.
We value your feedback on the quality of your care.
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Section 4 Keep Yourself Safe and Well Falls Prevention Advice Hand Hygiene Medicines Advice
Section 1 Ward Orientation Welcome to the Maternity Ward Call Bells information Ward Information Meal Times and Refreshments
IV & Cannula Information Get Dressed Get Moving Your Mental Health Postnatal Depression
Sounds on the Ward Ward Etiquette and Housekeeping Property Disclaimer
Staff Uniforms - Who's who? Hospital Beds & Patient Bed
Section 5 Medication Ask Me About My Medicines & Self-medications Contraception To Take Home Medications (TTHs) Different Members of the Pharmacy Team Section 6 Patient Experience How to give feedback Friends and Family Test Cards Providing feedback Healthwatch Wirral Wirral Maternity and Neonatal Voices Partnership Website Patient Experience Strategy Volunteers Chaplaincy and Spiritual Care WUTH Charity
Space Information No Smoking Policy Research
Section 2 Baby Newborn Baby Check-Up Newborn Hearing Blood Spot Screening Test Skin-to-Skin Feeding Safer Sleep ICON
Section 3 New Parent
Tips for Parents Going Home Advice Useful Contacts
Ward Orientation
• Welcome to the Maternity Ward
• Ward Information
• Meal Times and Refreshments
• Sounds on the Ward
• Hospital Etiquette (Polite Behaviour)
• Property Disclaimer
• Staff Uniforms – Who’s Who?
• Hospital Beds & Patient Bed Space Information
• No Smoking Policy
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Baby
Welcome to the Maternity Ward
When you arrive at the maternity ward, you will have a midwife assigned to take care of you. They will show you to your room and explain how things work. Your midwife's name will be on the staff board by the main entrance. Call Bells Each room has a call bell or pull cord you can use to call for help. When you press or pull the call bell, a member of staff will come to help you as soon as they can and will show you how to use it when you arrive.
Please use the nearest call bell to ask for help if you: Have heavy bleeding or pass blood clots
Have smelly blood loss Feel generally unwell Are concerned your baby is unwell Have any problems feeding your baby You need help with moving or getting in or out of your bed (including help going to the toilet) There is something you need that is out of your reach Please don’t ever feel that you can’t or shouldn’t use your call bell. We are here to help you stay safe during your time in hospital. We will always respect your privacy, dignity and independence so this shouldn’t stop you from using your call bell to ask for help.
Call Bell
Pull Cord
Push the orange button if you need assistance
Pull the cord if you need assistance
If you have any worries or problems, we are here to help and answer any questions you have.
We hope you have a comfortable stay with us.
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Ward Information
Ward Manager Office Location : Behind the main desk at the ward entrance.
Contact Information:
Switchboard Arrowe Park: 0151 678 5111
Neonatal Unit: 0151 604 7108
Maternity Ward: 0151 604 7131
Daily Schedule:
7:30 AM - 8:00 AM Staff handover.
8:30 AM - 12:00 PM Your midwife will visit you to plan your care for the day. If you need your bed changed and haven't been offered yet, please ask.
7:30 PM - 8:00 PM Staff handover.
Overnight We encourage you to rest, but staff may need to check on you or your baby based on your needs.
Please Note: If you have an emergency at any time, please find a staff member for help.
Facilities:
Side Rooms
There are 26 side rooms on the ward. Each side room has its own bathroom with a shower, toilet, and sink. Please Note: The ensuite is for patient use only.
Post-Theatre Recovery Bay
The recovery bay has 6 beds. This area has a bathroom for patients. Please Note: Birthing partners must use the visitor's toilet located just off the maternity ward.
Baby Clinic Room This is where the new born examination takes place.
Milk Room
The milk room is for staff use. There is a freezer for storing frozen breast milk and a fridge for storing formula or expressed breast milk. Items must be labelled, and we can provide the labels.
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Ward Information
Visitors:
We warmly welcome your chosen birthing partner at all times and they can stay overnight to help you with your baby if you want. Your new-born's siblings can visit any time during the daytime. Only children that are siblings of the new born baby can visit. Additionally, two other visitors (adults over 18 years) are allowed at a time. Visiting hours are between 1PM-3PM and 6PM-7PM.
Please Note: Visitors must not use the toilet or wash facilities in the patients room or recovery bay. Visitors must use the toilets located just off the maternity ward. Your Belongings: Personal Items
All beds (bay and side rooms) have a side cupboard with a locked top drawer and a shelf for other items. Please Note: Please keep your room or area as clutter-free as possible so staff can easily access bedsides and quickly move the bed in an emergency. Baby Items All cupboards have a storage cupboard underneath them for baby items. Medicines From Home We store your medications in our locked medicine cupboard, on a shelf labelled "patient's own medication." Please Note: Please read the Patient Property Disclaimer Page.
Free Wi-Fi
Free access to the internet is available for all patients, visitors and carers. To connect, search for the NHS Wi-Fi network on your device. Please note: Some internet content is blocked.
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Meal Times and Refreshments
Meal Times
Breakfast: 7:30-8:30 AM We have a buffet breakfast with cereals, toast, jams, and
marmalade. You can find this in the main corridor and use the toaster in the patient kitchen. There is also a microwave you can use. If you need to use the patient fridge, please label your food with your name and date. Your support partner can also use the breakfast facilities. Lunch: 12:00-12:30 PM Lunch is served in the main corridor. You or your support partner can collect your meal, but staff can help if you need it. Dinner: 5:00 PM Dinner is served in the main corridor with a selection of menu choices available at the meal trolley.
Please Note: We cannot provide lunch or dinner for birthing partners Please inform a member of the team if you have any allergies or special dietary requirements
Refreshments:
Drinks Water fountains are around the ward. Please help yourself, but do not fill water bottles directly from the fountain for hygiene reasons. The tea and coffee machine is in the main corridor and available at any time. Fridge A fridge is located on the main corridor next to the hot drinks trolley where food items can be stored. Please Note: Food stored in the fridge must have a sticker with persons name along with the date and time the food was put in the fridge. Snacks There are vending machines with snacks and drinks on the Maternity ward (hot drinks only) and the ground floor corridor. They are accessible 24 hours a day.
Please Note: The vending machines are managed by external companies.
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Sounds On The Ward
Fire Alarms Every Wednesday morning, between 7:30AM and 12PM, we test the fire alarms. If they go off during an emergency, our staff will lead all safety procedures in patient areas. There is no need to exit the building unless the staff on the ward give you instructions to do so. We want to make sure you are not evacuated unnecessarily or left alone. Your safety is our priority. Call Bells/Patient Buzzers Patient buzzers are a slow low tone beep sound which will continue on/off until answered. Medical Alarms The medical alarms that we use are the IVAC (Infection-related Ventilator-Associated complication) pumps which are a high pitched on/off beep until turned off. Emergency Alarms Emergency alarm is a high pitch alarm with rapid on/off beeps. There is no need to exit the building unless the staff on the ward give you instructions to do so. We want to make sure you are not evacuated unnecessarily or left alone. Your safety is our priority.
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Toilet Use Visitors should not use the toilet in single rooms. Visitor toilets are on the main corridor by the public lift. Safety Do not lock your room door. The locks are for privacy during medical exams. Keep personal items to a minimum to make room access easy. Always wear shoes or slippers. If you leave your room with your baby, push the baby in the provided cot. Your baby should not be left unattended at any time. Always keep patient beds at the lowest height. Room Cleaning Staff need to enter all single rooms daily to empty bins and clean the floors. Please fold up any extra beds to allow staff easy access. Put used sanitary towels in the yellow bin bags in your bathroom. Visitor Guidelines Visitors must remain fully dressed while on the ward. Keep conversations private and avoid disturbing others. Keep noise levels low, especially during rest times. No voice or video recording on phones or electronic devices. Ward Etiquette and Housekeeping (Polite Behaviour) Tips:
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Ward Etiquette and Housekeeping (Polite Behaviour) Tips:
Communication and Respect Inform staff if you're leaving the ward or unit. Listen carefully to information about your treatment and medications. Ask questions if you don't understand something. Inform healthcare staff promptly about any changes in your condition, concerns, or questions.
Bring any medications you are currently using. Treat everyone with politeness and respect. No verbal abuse, harassment, or violence.
Health and Hygiene Practice good personal hygiene to prevent infections. Follow guidelines for bathing, handwashing, and using hand sanitiser. Only use the designated sinks provided for the cleaning of feeding equipment. Discharge Follow discharge instructions closely for a smooth transition from the hospital.
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Property Disclaimer
The Trust is not liable for any loss or damage to the following items brought onto the ward at the owner’s risk:
iPads/Tablets
Laptops
Mobile Phones
Chargers/Headphones
Jewellery/Watches
Cash and Bank Cards
Toiletries
Items of clothing
We strongly advise that if items are brought in from home, they should be securely locked up or kept on the person at all times. Additionally, please ensure personal items are not left on the beds any linen or towels, as these may be sent to laundry where items can be lost or damaged.
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Staff Uniforms - Who’s Who?
Staff you are likely to meet during your visit to the ward...
Who’s Who Continued
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Staff Uniforms - Who’s Who?
Who’s Who Continued
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Staff Uniforms - Who’s Who?
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Hospital Beds & Patient Bed Space Information
Bed Allocation: Patients on NHS wards are assigned a specific bed where they will stay during their hospitalisation. This bed will typically be in a shared bay or ward with other patients.
Bed Comfort: NHS hospital beds are designed to provide comfort and support to patients during their stay. They are equipped with mattresses that are designed to prevent pressure sores and promote comfort during extended periods of lying down. If you require a specialist mattress, please let a member of staff know. Bedside Facilities: Patients may have access to bedside facilities such as a bedside locker for storage of personal belongings, a nurse call bell, a chair, and a tray on wheels. Bed Adjustability: The hospital beds are often adjustable to accommodate the individual needs of patients. Patients can adjust the height of the bed to make it easier to get in and out, and the head and foot of the bed can be raised or lowered for comfort. Bedding and Linens: Patients will be provided with clean bedding and linens, including sheets, pillows, and blankets, which are changed regularly to maintain cleanliness and hygiene. Bedside Equipment: Dependant on the patient's condition and their treatment requirements, there may be additional equipment at the bedside, such as IV stands, monitoring equipment, or oxygen therapy equipment. Privacy Curtains: In shared bays or wards, patients may have access to privacy curtains that can be drawn around their bed to provide some privacy when needed and safe to do so, particularly during examinations or personal care.
Safety Measures: WUTH prioritise patient safety, so beds are equipped with features such as bed rails to prevent falls, and staff are trained to assist patients safely in and out of bed.
Only the patient is to sit or lie on the bed Your hospital bed is not suitable for co-sleeping
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No Smoking Policy
Patients, visitors, and staff are not allowed to smoke anywhere on our grounds.
If you smoke and are already using treatment, for example nicotine replacement therapy, please bring this to hospital with you. If you would like help giving up smoking, please speak to our stop smoking service ABL, your doctor, nurse, therapist, or pharmacist. We can provide nicotine replacement therapy, such as patches, to help you with any withdrawal effects.
Staff caring for you can then organise continuing support and treatment for you from your local NHS stop smoking service ABL when you leave the hospital. Stopping smoking for just 4 weeks reduces your chance of getting a chest infection or wound infection and increases your chances of being able to get home sooner, healthy, and well. Vaping is permitted on site but not in any of our buildings. Patients, visitors and staff are encouraged to vape away from hospital entrances and main thoroughfares and to be respectful to others in the vicinity.
We know it isn’t an easy thing to do but there is help available, please visit this link.
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Research
We are a research active Trust. This means that we take part in several National Institute of Health Research (NIHR) studies in a variety of different patient conditions/illnesses in the Trust including maternity, gynaecology, neonatal unit & children. Research is important to help in the prevention of ill-health, earlier diagnosis, more effective treatments, new ways of providing care and faster recovery.
You may be approached by the Doctor looking after you, a member of the Research Team or a Research Champion to tell you about a research study that you or your baby could take part in. You will be given a study information leaflet to read, any study questions answered and then if you are happy to take part you will be asked to sign a study consent form. You will receive a copy of your consent form.
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Baby
• Newborn Baby Check-Up
• Newborn Hearing
• Blood Spot Screening Test
• Skin-to -Skin
• Feeding
• Safe Sleep
• ICON
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New Parent
Newborn Baby Check-Up
Within 72 hours after your baby is born, a trained healthcare worker will do a full check-up of your baby. This could be a Neonatal Doctor, Advanced Neonatal Nurse, or Specialist Midwife in our baby clinic on the Maternity ward. A clinical support worker will come to your room to take you and your baby to the clinic when it's time. You will be asked to agree to the check-up, and you will get your baby’s red health book after the check-up. If your baby needs to see any other doctors after this check-up, they will set up those visits for you. What Will Happen During the Check-Up Screening Tests: These tests will look for any problems with your baby's eyes, heart, hips, and (for boys) testicles. This will also include a check of your baby’s oxygen saturation levels. Comfort: Some parts of the check-up might be a bit uncomfortable for your baby, but they won't hurt. How the Check-Up is Done (See Video here) The healthcare worker will: Physical Exam: Check your baby’s body closely. Questions: Ask you about your baby's feeding, alertness, and general health. Undressing: Your baby will need to be undressed for part of the check-up. During the check-up, the healthcare worker will: Eyes: Look into your baby's eyes with a special torch to see how they look and move. Heart: Listen to your baby's heart to check the heart sounds. Hips: Check your baby's hip joints. Testicles (for boys): See if the testicles have moved down into the scrotum. For further information on the new born physical examination click this link.
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Newborn Hearing
Newborn Hearing Screening The Newborn Hearing Screening team at the Women and Children’s Hospital runs a program to check the hearing of all newborn babies. This program helps find babies with hearing loss early, so they can get the right support. This can help prevent problems with talking and social skills as they grow. How the Screening Works - (See video here)
Collaboration: The team works closely with the Audiology department. If the first test doesn't give a clear result, Audiology will do more tests. Timing: Every newborn will get a hearing test, usually while you are still in the hospital. If we can't get a clear result, we may ask you to come back for another test. Purpose of the Screening To find babies with hearing loss early so they can get help and advice from the start. Safety of the Test The hearing test is safe and has no risks. How the Test is Done The test, called AOAE (automated otoacoustic emission), takes just a few minutes: A small, soft earpiece is put in your baby’s ear. Soft clicking sounds are played. The inner part of the ear (the cochlea) responds to the sounds, and the equipment records this response. This simple and quick test helps ensure your baby’s hearing is checked early on. For further information on the hearing screening click this link.
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Newborn Blood Spot Screening Test
When and Where If you and your baby are still in the hospital on day 5, we will offer a blood spot screening test, also called the heel prick test. Purpose of the Screening The test checks for 9 rare but serious health conditions. Finding these conditions early can improve your baby's health.
How the Test is Done When your baby is 5 days old, a health professional will prick your baby’s heel with a special device to collect some drops of blood on a card (Sometimes this may be done later than Day 5). The prick may be uncomfortable, and your baby might cry. You can help by making sure your baby is warm and comfortable, and by cuddling and feeding them.
Safety of the Test The test is safe and has no known risks for your baby.
Getting the Results You should get the results from a health professional by the time your baby is 6 weeks old. The results will be recorded in your baby's personal child health record (the 'red book'). Keep this red health book safe and bring it to any future appointments. If there is any problem with your baby's results, you will be contacted sooner.
For more information on the red book click this link
For further information on the physical examination click this link.
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Skin-to-Skin
Benefits of Skin-to-Skin Contact Skin-to-skin contact with your baby means holding your baby close to your bare chest. This can help your baby hear your heartbeat and voice, which will calm and relax them. Special-Care Babies and Skin Contact If your baby needs special care after they're born, you might not be able to hold your baby straight
away. The maternity team will help you gently touch your baby or hold their hand. Any amount of touch will comfort your baby. Remember, you can enjoy lots of skin-to-skin contact as soon as your baby is well enough.
How Skin-to-Skin Contact Helps Your Baby Regulates temperature, breathing, and heart rate Boosts milk supply and stimulates feeding Helps you bond with your baby Releases oxytocin, the feel-good hormone Builds your baby's immunity to infections
Skin-to-Skin Contact at Home Keep doing skin-to-skin contact when you're at home, especially in the first few days and weeks (or even months if you like). It calms your baby when they are hungry or upset.
It helps your baby feel close to you and reduces crying. It strengthens the bond between you and your baby. For Support Partners Too Support partners should also do skin-to-skin contact. It helps with bonding and makes them feel more confident in their new role.
For more information on skin-to-skin click this link.
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Feeding
Feeding Support in Hospital
While you're in the hospital, please ask for help with feeding from the infant feeding team, the midwives, or the maternity support workers on the ward.
Feeding Chart
You will receive a feeding chart for your baby. Use this chart to record all feeds and nappy changes.
If Your Baby Isn’t Waking for Feeds
If your baby isn’t waking up regularly for feeds, please inform a member of staff. Your baby should feed at least 8 to 10 times in 24 hours.
How to Know When Your Baby is Hungry
Stretching Physical movement Hand to mouth Restlessness Sucking, cooing or sighing noises
Stirring Mouth opening Turning head Smacking lips Yawning
Crying Fussing Agitated
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Feeding
Keeping Mother and Baby Together
To support feeding and respond to your baby’s needs, mothers and babies should stay together on the ward. Sometimes this isn’t possible for medical reasons. Keep your baby close so you can recognise their signals for hunger or comfort. Responding to these signals makes your baby feel safe. Cuddling your baby next to your skin allows them to smell you and hear your heartbeat, which will comfort and calm them. This will also help you feel calm and relaxed and will support breastfeeding.
Breast/Chest Feeding
Breastfed babies cannot be overfed, so you can use breastfeeding to soothe your baby and as a way of spending time together or resting whenever you both want.
Bottle Feeding
If you are bottle feeding, hold your baby close during feeds and look into their eyes. Learn to notice their cues for when they want to be fed and when they have had enough. If you and your partner give most of the feeds yourselves, it will help build a close and loving bond with your baby. Continuing skin-to-skin contact can calm and comfort you both at any time.
Source: A Guide for Parents’ UNICEF BFI resource
To read the unicef happy baby leaflet click this link.
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Safer Sleep
Sleeping position - Lie your baby on their back. Always put your baby on their back for every sleep, day and night, as the chance of SIDS (Sudden Infant Death Syndrome) is particularly high for babies who are
sometimes placed on their front or side. Keep the sleep space clear – Clear cot.
Babies are at higher risk of SIDS if they have their heads covered, so it is safest to keep baby’s cot clear of any items such as bumper, toys and loose bedding.
Cot – Right mattress. Use a firm, flat, waterproof mattress.
Smoking - Keep your baby smoke-free. If you or your partner smokes while you’re pregnant or after your baby is born, the risk of SIDS is greatly increased. Room temperature - Avoid your baby overheating. It is important to make sure that your baby’s room is a comfortable temperature – not too hot or too cold. The chance of SIDS is higher in babies who get too hot. Try to keep the room temperature between 16 -20°C. Cot placement – Same room. Sleep your baby in the same room as you for at least the first six months.
To read the unicef “Caring for your baby at night and when sleeping” leaflet click this link.
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Safer Sleep
Co-sleeping with your baby The best place for your baby to sleep is in their own clear, flat, separate sleep space. Some parents choose to share a bed with their babies, while others sometimes fall asleep with their baby without meaning to. Sleeping together with your baby is known as co-sleeping. Follow the tips on this page to reduce the risks of co-sleeping and help keep your baby safer while they sleep. Co-sleeping more safely Adult beds have not been designed or safety tested for infant sleep in the same way as, for example, a cot or Moses basket. Whether you choose to bedshare, or it’s unplanned, it is best to think ahead and make your bed safer for co-sleeping. If you do choose to co-sleep with your baby, there are things you can do to make it safer: Keep pillows and adult bedding away from the baby. Remove slatted and decorated headboards. Don’t bring other children or pets into the bed with you. Make sure there’s nowhere the baby could get trapped such as between the mattress and the wall.
Don’t leave the baby alone in an adult bed. Continue to follow all basic sleep safe advice
There are also times and places when it’s essential not to co-sleep, such as on a sofa or armchair, if anyone in the bed smokes or has drunk alcohol or taken medicines that make you sleepy, or your baby was premature or a had a low birth weight. If you are bedsharing with your baby, consider any risks before every sleep. Hospital beds are not suitable for co-sleeping
For more information from the lullaby trust on safe sleep click this link.
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ICON Understanding and Coping with Your Baby's Crying
Why Babies Cry Babies cry for many reasons, including: Hunger Tiredness Needing a nappy change Feeling unwell
What You Can Do to Help After checking if your baby is hungry, tired, or needs a nappy change, try these tips: Talk calmly, hum, or sing to your baby Read to your baby Make a soothing sound repeatedly
Hold them close to your skin Go for a walk with your baby Give your baby a warm bath Some of these may not work immediately, but trying different methods can help.
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ICON Understanding and Coping with Your Baby's Crying
When Your Baby Cries a Lot It’s normal to feel upset or worried when your baby cries. Babies often start crying more around 2-3 weeks old, peaking around 8 weeks, then crying less as they get older. This is normal and varies from baby to baby. If Your Baby Won’t Stop Crying If you think something is wrong, call your GP, Midwife, Health Visitor, or the NHS helpline on 111. Not all babies are easy to calm, and this doesn't mean you're doing anything wrong. If you need a break, place your baby in a safe place like their cot or Moses basket and walk away for a few minutes to calm down. Taking Care of Yourself Doing something you enjoy can help you calm down. Try: Listening to music Doing exercises Calling a friend or relative for help After you’ve calmed down, go back, and check on your baby. It’s normal to feel stressed when your baby cries. Make time for yourself and your baby. Never Ever Shake or Hurt Your Baby Shaking or losing your temper with your baby can cause serious harm. Ensure Helpers Understand How to Cope Make sure anyone helping with your baby knows how to handle a crying baby safely.
For more information on ICON click this link.
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New Parent
• Tips for Parents
• Going Home Advice
• Useful Contacts
Keep Yourself Safe & Well
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Tips for Parents
As a new parent, you’ll have many questions about caring for your baby. Here’s a quick guide to help you through the early weeks.
Getting to Know Your New Baby
Umbilical Cord Care: Keep it clean and dry. Baby's Vision: Newborns can see, but their vision is blurry. Swollen Genitals: This is normal and due to hormones.
Washing and Bathing Your Baby
First Few Days: You don't need to bathe your baby. Instead, wash their face, neck, hands, and bottom. This is called "topping and tailing." Bathing Time: If you wish to bath your baby there are facilities available. Choose a time when your baby is awake and happy. Make sure the room is warm and have everything ready: warm water, a towel, cotton wool, a fresh nappy, and clean clothes if needed. Bath demonstrations carried out by a member of the Maternity Service are offered after your baby is 24 hours of age.
Changing Your Baby's Nappy
Frequent Changes: Change your baby's nappy often to prevent nappy rash. Nappy Rash: If your baby gets nappy rash, treat it promptly.
Helping Your Baby Sleep
Newborn Sleep Patterns: Newborns often sleep for short periods of time, day and night. Growth and Feeding: They need to feed often because they have small stomachs.
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Tips for Parents
Recognising Serious Illness
• Trust Your Instincts: You know your baby best. If you notice worrying changes in their appearance or behaviour, seek medical advice. Check if your baby is seriously ill and know the "red alert" symptoms to watch for which include changes in your baby’s temperature and breathing. To learn more about the red alert symptoms to watch for click the button below.
For “Red Alert” Symptoms Information
It is recommend that you assess risks each time you put your baby down to sleep because these can change, therefore safer sleep should be considered every time your baby is sleeping.
Remember
It's normal to have many questions and concerns as a new parent. Don’t hesitate to ask for help to guide you through the early weeks with your baby.
For further tips on caring for your new born any please click this link
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Going Home Advice
Discharge Date Once we have determined you and your baby are medically fit and well you will be offered a discharge date.
Important Information
GP and Health Visitor: We will send a letter to your GP and health visitor about your baby’s care. Nurses will also update your health visitor on blood tests and immunisations. 6 Week Check Up: You will receive an invite for a 6 to 8 week check of your baby and the birthing parent will also receive a 6 week postnatal check up of their physical, mental health and wellbeing. Adjusting at Home: Your baby may take a few days to get used to new sounds and lights. They might be fussier or have different sleep and eating patterns. Tips for Home Stay Calm: You can call us if you have questions. We’re here to help. Keep it Simple: Avoid having too many visitors at first. Appointments: Mark follow-up appointments on your calendar. Questions: Write down any questions you have for your midwife, GP, or health visitor. Accept Help: Take offers of help with chores like washing and shopping so you can spend more time with your baby. Going Out: When you feel ready, plan a simple outing with your baby to build your confidence. Travel: Ensure you have the appropriate travel equipment in place for taking your baby home from hospital. For further information regarding travel equipment please click this link
For more information on going home please speak to staff.
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Useful Contacts
Wirral Maternity and Neonatal Voices Partnership (WMNVP) are an independent patient advocacy organisation for families that are using/used maternity and neonatal services on the Wirral.
Website
Phone: 07789076694 Email: wirral_maternity_voices@outlook.com
Koala North West is a charity organisation that looks after the emotional wellbeing of families, offering practical support and solutions to everyday parenting and childcare. This includes support with breast, chest and breastmilk feeding.
Website
Phone: 0151 608 8288 Email: admin@koalanw.co.uk
Anyone in Wirral can contact us to find out what help and support is available in our area.
Phone: 0151 230 8957 Email: info@healthwatchwirral.co.uk
Website
The Lullaby Trust raises awareness of sudden infant death syndrome (SIDS), provides expert advice on safer sleep for babies and offers emotional support for bereaved families.
Phone: 0207 802 3200 Email: office@lullabytrust.org.uk
Website
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Useful Contacts
WIRED (Wirral Information Resource for Equality and Diversity) Our mission is to promote the equality, dignity and independence of disadvantaged people.
Phone: 0151 670 0777 Text: CARER to 87007 Email: contact@wired.me.uk
Website
Bliss exists to give every baby born premature or sick in the UK the best chance of survival and quality of life.
Phone: 020 7378 1122 Email: ask@bliss.org.uk
Website
Wirral's directory of community groups, services, and activities that can support your health and wellbeing.
Phone: 0151 644 4516 Email: connectus@involvenorthwest.org.uk
Website
Family Toolbox aims to make resources and support more readily available, putting the power right in the hands of families to work out what you want to change, and what steps you want to take to do that.
Email: hello@familytoolbox.co.uk
Website
Useful Contacts Continued
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Useful Contacts
Single Point of Access (SPA) Supports Wirral GPs and Health Professionals in providing easier access to hospital and community services and social care.
Phone: 0151 514 2222 select option 2
Website: https://www.wchc.nhs.uk/services/single-point-access/
Wirral Women and Children's Switch Board: 0151 678 5111 Children's A&E: 0151 604 7615 Neonatal Unit: 0151 604 7108 Maternity Ward: 0151 604 7131
Website
Non-Emergency NHS Helpline: For non-urgent medical advice and support, patients can call NHS 111, or visit NHS 111 online.
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Useful Contacts
Medicines Helpline The Medicines Helpline will be able to give you advice about the medicines you have been prescribed to take after your hospital visit. Phone: 0151 482 7690 Website: https://www.wuth.nhs.uk/our-departments/a-z-of- departments/pharmacy/faqs/who-should-i-talk-to-if-i-have-any-questions- or-concerns-about-my-medicines/
GP (Primary Care Physician): Patients should contact their GP for ongoing care and follow-up appointments after discharge.
WUTH - Patient Advice and Liaison Service (PALS): PALS provides confidential advice, support, and information on health- related matters.
Phone: 0800 432 0251 Email: wuth.patientexperience@nhs.net
Website: https://www.wuth.nhs.uk/contact-us/feedback-compliments- concerns-and-complaints/
Emergency Services: In case of emergencies after discharge, patients should call 999 or visit the nearest Accident and Emergency (A&E) department.
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Keep Yourself Safe and Well
• Falls Prevention Advice
• Hand Hygiene
• Medicines Advice
• IV & Cannula Information
• Get Dressed Get Moving
• Your Mental Health
• Postnatal Depression
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Medication
Falls Prevention Advice
Using the Call Bell If a staff member, Occupational Therapist, or physiotherapist has told you to ask for help to move, please use your call bell To keep you safe, here are some important tips to help prevent falls during your stay:
when you need to go to the toilet or get back to bed. Wait for a staff member to arrive before moving.
Getting Up Safely Sit up on the edge of the bed for a few minutes before standing. Take your time, get up slowly, and make sure you feel steady before walking. Ensure you have your balance before moving away from the bed or chair. If you feel unsteady or dizzy, stop and sit down. Staying Hydrated and Safe It is important to stay well hydrated and drink plenty of fluids particularly if breast/chest feeding. Also ensure you eat well if allowed. For more information, please ask a member of staff for the “Dehydration simple steps to prevent it” leaflet for Keep Wirral Well. Let staff know if there are any spills so they can be cleaned up. Keeping Your Space Safe Keep your bedside area free from clutter and hazards. Get to know the ward layout and where the nearest bathroom is. Ask staff to remove any clutter around your bedside.
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Falls Prevention Advice
Footwear Wear well-fitted shoes or slippers that won't fall off. If you don’t have suitable footwear, ask for a pair of red non-slip socks. Bathroom Safety Be careful in the bathroom and use the call bell/pull cord if you need help. Staff may advise you to have someone with you in the bathroom for safety. General Safety Tips Don’t lock your room door; the locks are for privacy during medical exams. When leaving your room with your baby, use the provided cot to push your baby. Always keep patient beds at the lowest height.
We Are Here to Help Our aim is to keep you safe and reduce the risk of falls. If you have any questions, please speak to a member of staff.
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Hand Hygiene
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Medicines Advice
Take Your Medicine Right: Follow the instructions exactly as you have been prescribed. If you are not sure, ask the nurses or pharmacy team they are here to help. Tell About Side Effects: Pay attention to how you feel after taking your medicines. If something doesn't seem right, tell the nurses straight away. Ask questions about potential side effects of new medicines. Share Your Medicines List: Tell the clinical teams about all the medicines you took before coming here. Keep a list of your current medicines with names, doses and when you take them. Ask About Your Medicines: Ask a member of the clinical team what each medicine does if you are not sure, pharmacy will be happy to help. Store Medicines Safely: Follow any storage instructions on the label, they will be locked away and kept safe during your hospital stay. Don't share your medicines and keep them away from children. Know Your Schedule: Remember when you are supposed to take your medicine. If you miss a dose or think a medicine is missing, tell the nurses right away. Check: Ask about any changes to your existing medicines. Taking your medicines correctly is very important for your health. Here are some easy-to-follow tips:
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IV & Cannula Information
Getting medicine or fluids into your body Sometimes you need medicine or fluids put directly into your veins. This is called intravenous or IV therapy. A midwife will put a small, flexible tube called a cannula into a vein in your arm. This lets them give you the medicine or fluids you need. The cannula can stay in your arm for up to 5 days. There are other types of tubes they can use that will stay in longer, like a PICC line that goes close to your heart. Keeping it safe Putting in IV lines and giving IV medicine is very carefully done. Pharmacists double check it is the right medicine and dose. Midwives administer IV fluids and medications from the prescription and perform safety checks before administering. Midwives will check the site often to avoid infection. Let them know if it is sore, red, or leaking. IV pumps make sure you get the right amount of medicine or fluids. Moving around You can still move your arm around with a cannula in it. But sometimes they may ask you to keep it still for short times. If you would like to move around, you should not disconnect your IV. You can walk around with the IV pole wheeled beside you. It is important to stay mobile if you are able. Taking the IV line out Only a trained professional can take out your IV line when you no longer need it. Please do not attempt to remove your cannula or IV line yourself. Have a concern? Always tell the a member of the Maternity Team if you have any worries about your IV therapy. They want you to feel as comfortable as possible.
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Get Dressed Get Moving
Why Moving Matters Postnatally Staying active and independent is important for your well-being after having a baby. Here’s how we and your visitors can help:
How We Help You Encourage Movement: We encourage you to sit out of bed and walk to keep your muscles strong. Support Independence: We promote independent washing and eating, but support is available if needed. Personal Comfort: We encourage you to wear your own clothes and glasses. How You Can Help Stay Active: Sit out of bed whenever possible. Walk: Walk to the bathroom and around the ward if you're able. How Your Visitors Can Help Bring Essentials: Visitors can bring toiletries and personal care items.
Comfort Items: Ensure you have your glasses, hearing aids, and any necessary accessories. Clothing: Bring comfortable clothes and indoor footwear for walking.
The Importance of Movement Reduce the risk of VTE (blood clots) as pregnancy can increase this risk and mobilisation can help reduce this. Muscle Health: Just one week of bed rest can cause a 10% loss of muscle mass. Prevent Weakness: Prolonged bed rest can reduce your strength, balance, and appetite, increasing the risk of falls and making daily tasks harder.
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Your Mental Health on the ward
Looking After Your Mental Health on the Ward Your emotional wellbeing is important during your hospital stay. Being in the hospital can be stressful, but there are things you can do to support your mental health:
Talk to the midwives - If you are feeling down or anxious, let a midwife know. They can refer you to support services to help you feel better. Talk to others - Speak to other patients on the ward or ask a nurse to contact a volunteer to come and sit with you. Stay connected - Ask loved ones to visit or call/video chat if you are missing them. Keep in touch with the outside world. Activities - Read, listen to music, watch TV, or do simple exercises in your bed or chair. Going for a walk if you are able and haven’t been advised otherwise. Staying active and engaged can lift your mood. Get fresh air - Ask to spend time outside if weather permits. Sunlight and nature are good for mental health.
Sleep well - Avoid screens before bedtime. Ask for ear plugs if noise affects your sleep.
Eat well - Enjoy hospital meals and snacks. Proper nutrition gives you energy and stabilises mood.
Relax - Do deep breathing exercises or gentle stretches.
Remember, it's normal to feel worried, sad, or bored sometimes. Talk to a nurse if emotions are overwhelming. We're here to help you feel your best.
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Postnatal Depression
Signs to Look Out For Postnatal depression is more than just feeling sad or tired after having a baby. Here are some signs to watch for: Feeling very sad or low Crying a lot, even when there's no clear reason Feeling very tired and lacking energy Losing interest in things you used to enjoy Having trouble sleeping or sleeping too much Feeling like you can’t bond with your baby Having trouble concentrating Feeling very anxious or worried Thinking negative thoughts about yourself or your baby Feeling hopeless or having thoughts about harming yourself or your baby How to Prevent Postnatal Depression While you can't always prevent postnatal depression, these steps can help reduce your risk: Get Plenty of Rest: Sleep when your baby sleeps and don’t be afraid to ask for help at night. Eat Well: Try to eat regular, balanced meals to keep your energy up. Stay Active: Gentle exercise, like walking, can improve your mood. Talk About Your Feelings: Share your thoughts with friends, family, or a support group. Avoid Isolation: Stay connected with your loved ones and social networks.
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Postnatal Depression
What to Do If You Have Symptoms
If you think you might have postnatal depression, it’s important to seek help. Here’s what you can do: Talk to Someone: Tell a friend, family member, or partner how you're feeling. See Your GP: They can offer support and treatments that can help, like counselling or medication. Reach Out to a Health Visitor: They can give advice and support for you and your baby. Join a Support Group: Meeting other new mums who feel the same way can be really helpful.
What Not to Do
There are also some things you should avoid doing if you're experiencing postnatal depression: Don’t Keep It to Yourself: Hiding your feelings can make things worse. Don’t Blame Yourself: Postnatal depression is a medical condition, not a sign of weakness or failure. Don’t Isolate Yourself: Stay connected with people who care about you. Don’t Skip Medical Appointments: Regular check-ups are important to monitor your health. Don’t Ignore Your Feelings: If you're struggling, it's important to acknowledge it and get help.
Remember Postnatal depression is common and treatable. With the right support, you can feel better. If you have any concerns, talk to your GP, midwife, or health visitor. You are not alone, and help is available.
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Medication
Self-Medications
Ask Me About My Medications
Contraception
To Take Home Medications (TTHs)
Different Members of the Pharmacy Team
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Patient Experience
Self-Medications
While in the hospital, you may be permitted to self-administer your medication. A risk assessment will be conducted to ensure it is safe for you to do so. For more information, feel free to enquire with the nurse, ward pharmacist, or pharmacy technician.
Ask Me About My Medication
Nurses and pharmacists may wear a badge promoting “Ask me about your medicines” campaign.
This badge is a part of the ‘Ask me’ medications project, encouraging patients to approach nurses and pharmacists with any questions regarding their medication, potential side effects or related concerns. Feel free to inquire for a better understanding of your treatment.
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Contraception
Contraception After Childbirth
Why is Contraception Important? After childbirth, it's important to think about contraception to ensure that you have time to recover and to plan if and when you want more children. Your fertility can return quickly after having a baby, even if you are breastfeeding, so discussing contraception options with your healthcare provider is essential. When to Start Using Contraception You can become fertile again as early as three weeks after giving birth, so it's advisable to start considering contraception methods soon after childbirth. Your healthcare provider will discuss the best time for you to start using contraception based on your individual circumstances. Consulting Your Healthcare Provider Before deciding on a contraception method, consult with your midwife, GP, or a family planning clinic. They can provide personalised advice based on your health, breastfeeding status, and family planning goals. Remember, it's important to use contraception consistently and correctly to be effective. Your healthcare provider can also offer guidance on when it's safe to resume sexual activity after childbirth.
For more information on contraception after birth click the link here.
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Contraception
1. Barrier Methods Condoms: Male and female condoms can prevent pregnancy and protect against sexually transmitted infections (STIs). 2. Hormonal Methods Combined Pill: Contains both oestrogen and progestogen. Usually not recommended until six weeks postpartum, especially if breastfeeding. Progestogen-Only Pill (POP): Safe to use while breastfeeding and can be started any time after childbirth. Contraceptive Injection: Given every 8-13 weeks, safe for breastfeeding mothers. Contraceptive Implant: Placed under the skin of your arm, lasts up to three years. Contraceptive Patch: Worn on the skin and changed weekly, generally not recommended until six weeks postpartum if breastfeeding. 3. Intrauterine Devices (IUDs) and Systems (IUSs) Copper IUD: Non-hormonal device placed in the uterus, effective for up to 10 years. Hormonal IUS: Releases progestogen, effective for 3-5 years. 4. Natural Methods Breastfeeding: Exclusive breastfeeding can provide some contraception for up to six months postpartum (known as lactational amenorrhea method), but it is not completely reliable. Fertility Awareness: Involves tracking your menstrual cycle to avoid sex on fertile days, but this method requires careful monitoring and is less reliable immediately after childbirth. Contraception Options There are various contraception methods available, each with its benefits and considerations:
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