MASTERS OF TECHNOLOGY
LOCATION: WINDSOR CORPORATE PARK BALTIMORE, MD 410.645.1524 www.siemens.com
Siemens
For the technology that runs much of the modern world, customers around the globe turn to Siemens.
According to Scott Meyer, service operations manager for Siemens’ Baltimore location, and Carol Baer, the location’s office manager, Siemens has had a market presence since the middle of the 20th century. The Baltimore location is part of the global powerhouse’s Building Technologies Division, which focuses on solutions for building infrastructure; heating, ventilation and air-conditioning (HVAC) systems; energy management; fire and security systems; and many others. The Baltimore office houses approximately 80 employees. Siemens stands out in the industry in part because of its determi- nation to put customers first. “We have an unwavering drive for providing exceptional customer service,” Meyer said. Another factor that plays into Siemens’ success is its vast technical knowledge. “With all the services we provide, we have significant engineering expertise and field-level expertise,” Meyer explained. “We have hundreds of collective years of employee experience in the areas we touch here.” Siemens takes its commitment to sustainability seriously, including in its own house. Its office in Windsor Corporate Park was certified in February 2015 with three Green Globes by the Green Building Initiative (GBI) under the Continual Improvement of Existing Build- ings program. An award of three Green Globes indicates that the organization demonstrates leadership in applying best practices regarding energy, water and environmental efficiency. The Sie- mens team achieved the award by documenting its sustainability practices and processes, along with the facility improvements it has made since the office opened. Such world-class, in-demand expertise requires a facility tailor- made for Siemens’ commitment to excellence, and St. John Properties delivered, Baer said. “Our old facility — one block over — was about 14,000 square feet,” she recalled. “This space is about 17,000 square feet, which gave us room to grow. St. John Proper- ties gutted everything and built it out to our specifications.”
Those specifications included additional space for meetings and training classes. “We were able to go from one conference room to four, and we have a training room in this facility whereby we can do customer and employee training on-site,” Baer said. “The train- ing room has been invaluable. We handle a lot of overflow from our Customer Training Center [in Beltsville, Maryland], and a lot of our Baltimore-area customers come here for training.” Siemens recently renewed its lease in Windsor Corporate Park, a move Baer said is due to the responsiveness and service Siemens receives from St. John Properties. “They’re the best!” she said. “We’ve established a really good working relationship with the people who do the dispatching and the maintenance guys. I can’t say enough about them. They’re dynamite.”
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