MASTERS OF TECHNOLOGY
LOCATION: BUSINESS CENTER AT OWINGS MILLS OWINGS MILLS, MD 410.552.6580 www.myteltek.com
Teltek Systems, Inc.
No one enjoys dealing with the stress that can often result from managing business technology. When it’s time to upgrade a telephone system, migrate servers to the cloud or relocate an office, businesses can offload this stress by calling Teltek, a “one-call” business technology company.
The Nicoli family has served companies in the Mid-Atlantic region since 1964. Bob Nicoli, who founded Teltek in 1996, has since retired as the owner of the business and now works as a consultant for the company. Bob’s wife, Debi, took over in 2006, and now she and her son, Chris Nicoli, manage the business and its impressive growth. Teltek started out as a telecom company, but it has evolved and expanded into the IT industry. Today the nine-employee firm provides small- to mid-sized businesses with a one-call business technology solution specializing in office relocations and expansions. “Customer service is our number-one pri- ority,” Debi said. “We take responsibility for all aspects of a technology deployment, where most vendors pick and choose which parts they will do.” Teltek primarily services small- to mid- sized business in Maryland; Washington, D.C.; Virginia and Pennsylvania. Teltek also provides services for many local nonprofits. “We understand that non- profits cannot always afford the proper network infrastructure that they need,” Debi said, “so we work with nonproftits to reduce their monthly expenses to free up enough money to afford state-of-the-art
technology, often with no additional out- of-pocket expense.”
will not know that they are talking with an employee in Columbia, Maryland, or even in another country. Like many of their clients, Teltek originally had just one office, located in Westminster, Maryland; then they expanded, adding offices in Baltimore city and Bethesda, Maryland. In 2014, Teltek realized a growth in its business and staff, and then moved to St. John Properties’ Business Center at Owings Mills. “The area is great, and the office building is beautiful from the inside and out,” Debi said. “The St. John staff was all very professional and worked with us to address our various requests; this helped us relocate quickly and establish a new home for our company.”
In addition to nonprofits, Teltek has an extensive list of clients including a few recent additions: a wine distributor in Columbia, Maryland; a large national home improvement center in Norfolk, Virginia; a nonprofit French language and culture center in Washington, D.C.; and a small legal firm in McLean, Virginia. For companies with multiple office loca- tions, Teltek provides consulting and installation services that enable the tools they need to communicate, collaborate and produce as one. For example, their clients can call a local 410 area code and
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