Policy Legislation Handbook

Reduce your returned payments 26 May 2017

Bacs users can help prevent returned payments by following their simple best practices.

If you have a returned payment Bacs will let you know via an Automated Return of Unapplied Credits Service ( ARUCS ) or Automated Return of Unpaid Direct Debits ( ARUDD ) report, which will include details of the payment and a reason code explaining why it has been returned.

Returned payments are a nuisance for many organisations, disrupting cash flow and requiring time and effort to fix.

To help prevent returned payments follow these simple best practices:

 Regularly check and action AWACS and ADDACS reports to make sure your payment records are up-to-date.  Where possible, allow customers to choose a Direct Debit collection date (e.g.: to coincide with their pay day). This can help them ensure funds are available in their account.  Make sure you give your Direct Debit customers sufficient advance notice taking into account delivery time(e.g.: post) – guidance can be found in The Service User's Guide and Rules to the Direct Debit Scheme .  Consider using AUDDIS (Automated Direct Debit Instruction Service) to submit Direct Debit Instructions to reduce manual keying errors.

Handling unpaid Direct Debits

In some cases you may re-present unpaid Direct Debits up to one month from the original collection date. It is recommended to liaise with your customer and give at least 5 working days’ notice of a new collection date.

Bacs strongly recommend referring to the Guide and Rules for advice and guidance on re-presenting.

View the full list of reason codes , along with explanation of how they should be dealt with.

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CWG2: Further guide to PAYE and NICs 6 June 2017

The address to ask for a Tax Awards Scheme information pack has been changed.

Find out about detailed PAYE and National Insurance contributions (NICs) for current and previous years if you're an employer.

CWG2: Further guide to PAYE and National Insurance contributions

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Using Basic PAYE Tools (BPT) with other software 6 June 2017

Annual updates have been made to guidance on how to use BPT to send an EPS if your commercial software can’t do this. Annual updates for the tax year 2017-18 have been made to the guide that takes you through how to send an Employer Payment Summary (EPS) using Basic PAYE Tools, including examples of the screens you’ll see and simple to follow instructions.

Using Basic PAYE Tools with other software: Employer Payment Summary

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The Chartered Institute of Payroll Professionals

Policy News Journal

cipp.org.uk

Page 98 of 145

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