2019 Small Entity Seminar

Small Entity Seminar

Small Entity Seminar Agenda Brochure

March 6, 2019 Charlotte, NC / WebEx

Agenda

SERC is committed to providing training and non-binding guidance to industry stakeholders regarding emerging and revised Reliability Standards. However, compliance depends on a number of factors including the precise language of the Standard, the specific facts and circumstances, and the quality of evidence. The agenda allows time for Q&A after each presentation. Therefore, times listed may vary. WebEx begins at 1:30 p.m. (Eastern). Those who attend the entire seminar will receive a participation certificate. The certificate does not satisfy educational requirements such as NERC continuing education hours .

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Wednesday, March 6, 2019

12:15 p.m.

Lunch / Registered Entity Forum

Sarah Snow Bill Thigpen

ssnow@cooperativeenergy.com Cooperative Energy

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

bill.thigpen@powersouth.com PowerSouth Energy Cooperative

1:15 p.m.

Break

Todd Curl, NCSO - SERC Senior Manager of Compliance Monitoring

Welcome and REF Recap

1:30 p.m.

Joel Rogers, PE, NCSO, CGAP - SERC

1:45 p.m.. Coordination/Communications

Senior Compliance Auditor

BAs/TOPs

Greg Tenley, NCSO - SERC Senior Compliance Auditor

2:15 p.m.

MOD/PRC Implementation Plans

2:45 p.m.

Break

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Agenda

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3:00 p.m.

Assistance:

Bill Peterson, MBA, CISSP – SERC Manager, Entity Assistance and IT

Small Entity Baseline Development

Matt Stryker, PSP, CISSP - SERC Senior CIP Compliance Auditor

3:15 p.m.. Implementation of CIP Standards

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Low Impact

Todd Beam - SERC

3:45 p.m.

Entity Assessment and Mitigation * Most Violated Standards * Risk Assessment * Development of Effective Mitigation

Senior CIP Compliance Specialist

Janice Carney - SERC

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Approaches

Senior Compliance Engineer

4:55 p.m.

Wrap-up

Todd Curl, NCSO - SERC Senior Manager of Compliance Monitoring

5:00 p.m.

Adjourn

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WebEx Logon

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The WebEx session will not be recorded.

Wednesday, March 6, 2019

WebEx Begins at 1:30 p.m. (Eastern)

Join Webex meeting Meeting number (access code): 716 468 080 Meeting password: SERC Join by phone 1-408-792-6300 Call-in toll number (US/Canada) Global call-in numbers

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Participants will be muted upon entry to eliminate background noise. Please send questions through the Chat feature. If your question is too lengthy to type, send a request through the Chat feature to be un-muted. Can't join the meeting? IMPORTANT NOTICE: Please note that this WebEx service allows audio and other information sent during the session to be recorded, which may be discoverable in a legal matter. By joining this session, you automatically consent to such recordings. If you do not consent to being recorded, discuss your concerns with the host or do not join the session.

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2019 Outreach

Event information is posted on Events Calendar and Upcoming Events (Located on SERC website under Outreach)

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Compliance Seminar Series Charlotte, NC / WebEx September 17 - 18, 2019

CIP Compliance Seminar Fall Compliance Seminar

October 8 - 9, 2019

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Outreach WebEx Series 2:00 p.m. to 4:00 p.m. (Eastern) May 6, 2019

Q2 Open Forum Webinar Q3 Open Forum Webinar

July 29, 2019

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2019 Outreach

Event information is posted on Events Calendar and Upcoming Events (Located on SERC website under Outreach)

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System Operator Conference April 9 - 11, 2018

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Greenville, SC Greenville, SC Chattanooga, TN Chattanooga, TN

April 30 - May 2, 2019 August 26 - 29, 2019 September 23 - 26, 2019

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Technical Committee Meetings Charlotte, NC / WebEx March 18 - 20, 2019

Spring Joint Meetings

September 30 -

October 2, 2019

Fall Joint Meetings

Summer Regional Meetings & Annual Pig Roast July 16 – 18, 2019 Springfield, IL

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2019 Outreach

Event information is posted on Events Calendar and Upcoming Events (Located on SERC website under Outreach)

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FRCC Introduction to SERC Series Florida Entity Engagement and Information Session March 25 - 26, 2019 Tampa, FL

SERC Compliance, Reliability, and PEI Portal Training Webinars All three sessions contain the same content. 1:30 p.m. to 4:30 p.m. (Eastern) March 13, 2019 Session #1 Webinar March 27, 2019 Session #2 Webinar April 8, 2019 Session #3 Webinar

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Antitrust • It is SERC’s policy and practice to obey the antitrust laws and to avoid all conduct that unreasonably restrains competition. This policy requires the avoidance of any conduct that violates, or which might appear to violate, the antitrust laws. • It is the responsibility of every SERC member, every SERC member employee who participates in SERC activities, and SERC staff personnel who may in any way affect SERC’s compliance with the antitrust laws to carry out this commitment . • Participants in SERC activities should refrain from the following prohibited discussions when acting in their capacity as participants in SERC activities: – Discussions involving pricing information, especially margin (profit) and internal cost – Discussions of a participant’s marketing strategies – Discussions regarding how customers and geographical areas are to be divided among competitors – Discussions concerning the exclusion of competitors from markets – Discussions concerning boycotting or group refusals to deal with competitors, vendors, or suppliers • Any other matters that do not clearly fall within these guidelines should be brought to the attention of the SERC office.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Confidentiality Policy • Members of SERC committees may, in performing SERC functions, have to use information of a sensitive and commercial nature, including but not limited to that provided by SERC members and designated as “Confidential”, that SERC members customarily hold confidential and do not disclose publicly. • The SERC Confidentiality Agreement prohibits (i) the use of Confidential Information by Member Employees for other than SERC purposes and (ii) the disclosure of that information to any third party, unless disclosed to NERC pursuant to delegation agreement, or to a third party that has signed a Confidentiality Agreement with SERC. • If either you or your employer has not signed such an Agreement and/or your employer has not designated you as a Member Employee authorized to receive Confidential Information then you will not be given access to Confidential Information and you will be required to leave the meeting before any such information is disclosed, used, or discussed.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Standards of Conduct • The Federal Energy Regulatory Commission’s Standards of Conduct for transmission providers forbid a transmission provider from providing an undue preference or advantage to any person and require transmission providers to treat all customers in a not unduly discriminatory manner. • All participants in the SERC Identified Reliability Risk Team are expected to abide by the restrictions in the Standards of Conduct. • During any meetings, discussions, or other activities of the SERC Identified Reliability Risk Team, all participants should: – Refrain from disclosing non-public transmission function information, which includes any information related to day-to-day transmission operations and planning, such as transmission outages and constraints. – Refrain from discussing any non-public transmission customer-specific information. – If any non-public transmission function information or non-public customer information is disclosed during a SERC Identified Reliability Risk Team activity, the participants receiving that disclosure should not further disclose that information to any marketing function employees within their organizations or use any other person as a conduit to disclose such information.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Acronyms

The master Acronym Reference Index is on the FAQ & Lessons Learned page of the SERC website under Outreach. It is updated following each outreach event.

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AcLIBESCS Asset containing a Low Bulk Electric System Cyber System AVR Automatic Voltage Regulator BA Balancing Authority BES Bulk Electric System BESCS Bulk Electric System Cyber System BF Breaker Failure BPS Bulk Power System CI Configuration Item CIP Critical Infrastructure Protection (Family in NERC Reliability Standards) DCS Disturbance Control Standard or Disturbance Control System DER Distributed Energy Resources DP Distribution Provider (Function) E-ISAC Electricity - Information Sharing and Analysis Center EOC Extent-of-Condition ERO Electric Reliability Organization GO Generator Owner IR Incident Response LEAP Low Impact BES Cyber System Electronic Access Point MA Mitigating Activities MOD Modeling, Data, and Analysis (Family in NERC Reliability Standards) MP Mitigation Plan

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Acronyms

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NERC NIST NPIR O&P

North American Electric Reliability Corporation National Institute of Standards and Technology

Nuclear Plant Interface Requirement

Operations & Planning Planning Coordinator

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PC

PRC

Protection and Control (Family in NERC Reliability Standards)

PSMP

Protection System Maintenance Program

Remedial Action Scheme or (NERC) Reliability Assessment Subcommittee

RAS

RFI RM

Request for Information

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Removable Media

RTU SPS

Remote Terminal Units – CIP-006-3c

Special Protection System Single Point of Contact Transient Cyber Assets

SPOC

TCA

TO

Transmission Owner

Transmission Operator (Function) or Transmission Operations (Family in NERC Reliability Standards)

TOP

TP

Transmission Planner

UFLS UVLS

Underfrequency Load Shedding Under Voltage Load Shedding

Volt-ampere Reactive or Voltage and Reactive (Family in NERC Reliability Standards)

VAR

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Questions for SERC

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FAQ Process

Entity Assistance

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Topic

Email

• General inquiries / FAQ

Support@serc1.org

• Media inquiries • SERC Membership • SERC Committees • SERC Compliance & Committee Portal/Committee related issues • Compliance Seminar topic suggestions • Open Forum topic suggestions • Compliance monitoring methods: o Self-Certification o Self-Report submittals o Compliance data submittals • Enforcement and Mitigation o Mitigation Plan submittals • SERC Compliance & Committee Portal-Compliance related issues • Reliability Assessment data reporting

SERCComply@serc1.org

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

RAStaff@serc1.org

• Reliability Assessment forms • Annual Voting Rights • Reliability Data Reporting Portal • Industry Subject Matter Expert (ISME) Program

ISME@serc1.org

• Submitting an ISME application • Event Reporting

Reporting_Line_Sit@list-serc1.org

• Situational Awareness • Events Analysis

SAEA@serc1.org

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Registered Entity Forum

If you have a question you would like to submit anonymously, you may do so by contacting one of the Registered Entity Forum Steering Committee members. Registered Entity Forum (REF) sessions are generally held during SERC seminars. However, REF Steering Committee members are gracious enough to assist registered entities within the SERC Region throughout the year. For your information, the REF is open to participation by all entities registered in the SERC Compliance Registry, regardless of membership status in SERC. The purpose of the REF is to promote compliance excellence, elevate the collective compliance culture, and strengthen reliability among all SERC Region registered entities. The REF is a self-directed forum that provides a safe harbor for registered entities to (1) exchange information, (2) share lessons learned, (3) discuss compliance issues of interest and importance, and (4) generate concerns and questions to be provided to SERC staff regarding compliance with SERC and NERC reliability rules, standards, and regulations. The REF Steering Committee is comprised of representatives from registered entities, and members are elected by the registered entities. Positions include representatives with both CIP and Operations & Planning expertise. If you would like to be on the committee, elections are held each fall. REF Steering Committee members are prohibited from disclosing to SERC the names of registered entities whose concerns or questions are discussed with SERC staff members. Should you have questions or topics that you would like to discuss with them, please feel free to contact the committee members listed on the CIP or Operations & Planning links above. Responses to previously submitted questions are available on the SERC website. From the SERC home page, select Outreach / FAQ & Lessons Learned. The REF Charter is posted to the SERC website. From the SERC home page, select Outreach / Registered Entity Forum. Elections are held each November, and committee members serve a two-year term.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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REF Steering Committee

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O&P Committee Member Brad Arnold Operational Compliance Manager Ameren Missouri barnold@Ameren.com Sarah Snow Manager of Reliability Compliance Cooperative Energy ssnow@cooperativeenergy.com Bill Thigpen Supervisor of Compliance Support PowerSouth Energy Cooperative bill.thigpen@powersouth.com Ryan Ziegler Reliability Compliance Specialist Associated Electric Cooperative, Inc. rziegler@aeci.org

CIP Committee Member Jennifer Blair Compliance Specialist LG&E and KU Energy, LLC jennifer.blair@lge-ku.com Eric Jebsen, PE Senior Regulatory Engineer Exelon Generation eric.jebsen@exeloncorp.com

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Allan Long, PE Manager of Regulatory Compliance Memphis Light, Gas and Water Division along@mlgw.org Jennifer Richardson Manager, Reliability Standards Compliance Ameren jrichardson6@ameren.com

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Todd Beam

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SERC Reliability Corporation Senior Lead Compliance Specialist

Todd Beam is the Senior Lead Compliance Specialist at SERC Reliability Corporation, a nonprofit corporation responsible for promoting and improving the reliability, adequacy, and critical infrastructure protection of the bulk power system in all or portions of 16 southeastern and central states. Todd works on the Entity Assessment and Mitigation team, which is responsible for conducting entity inherent risk assessments (IRA), internal controls evaluations (ICE), and providing registered entities a single point of contact for all noncompliance issues. Prior to joining SERC in February 2012, Todd was employed by Duke Energy Corporation in Charlotte, NC for 25 years where he worked in a variety of roles. His most recent role was for four years as the CIP Compliance Project Manager for BA/TOP and TO with a focus on transmission substations. Prior to that he spent seven years as the Supervisor of Routine Work and Outage Restoration and Management.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Janice Carney

SERC Reliability Corporation Senior Compliance Engineer

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Janice Carney joined SERC in January 2009 as a Compliance Engineer, and currently serves as a Senior Complaince Engineer. Ms. Carney is responsible for administering the Compliance Monitoring and Enforcement Program. This responsibility includes the determination of Alleged Violations and the Enforcement staff’s review and acceptance of Mitigation Plans. Ms. Carney also has the lead role in SERC’s Inherent Risk Assessment and Internal Controls Evaluation processes. Prior to joining SERC, Ms. Carney was the Manager, Regulatory Issues for ElectriCities of North Carolina, Inc., a membership organization including public power communities in North Carolina, South Carolina, and Virginia. Before joining ElectriCities in May 2003, Ms. Carney held various positions in her 16-year career with Progress Energy – Carolinas including power marketer, Manager of Retail Sales, and Major Accounts Manager. Ms. Carney holds a degree in computer engineering from Clemson University.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Todd Curl, NCSO

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SERC Reliability Corporation Senior Manager of Compliance Monitoring

Todd is currently responsible for managing all areas of Compliance Monitoring (in both Operations & Planning and Critical Infrastructure Protection areas), and Registration & Certification activities. Previously he was Manager of Compliance Programs which included Registration & Certification, Compliance Investigations, and Compliance Outreach. Todd joined SERC as an O&P Compliance Auditor in 2010, with about 29 years in the electric utility industry. Before joining SERC, Todd was a Senior System Operator at Southern Company’s Power Coordination Center in Birmingham, Alabama. Primary responsibilities included providing real-time monitoring and control decisions and direction for the 24/7 operation of the Southern Company bulk power system balancing area. He also was responsible for various aspects of reliably operating the bulk power system in a coordinated manner with the four Operating Company transmission control centers, generation operations, and neighboring utilities. He worked with a team of NERC certified operators balancing generation with load, keeping the transmission system reliable, and ensuring correct interchange power flows with neighbors. Todd also spent 10 years on Southern Company’s energy trading floor as an Energy Coordinator, providing economic evaluation and negotiation of next-hour power sales and purchases, and arranged for scheduling of transactions in a real time 24/7 operation. Todd also spent 17 years with Georgia Power Company as a Transmission Operator in Atlanta, and a Substation Maintenance electrician.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Todd has a Bachelor of Science degree in Business Administration, and an Executive Certificate in Organizational Leadership from the University of Notre Dame. Todd is also a NERC Certified System Operator with the Reliability Coordinator certification since 1999. Todd has also completed NERC Audit/Certification Team Leader and Compliance Investigation training, and is a member of the Institute of Internal Auditors.

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Bill Peterson, MBA, CISM, CISSP

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SERC Reliability Corporation Manager, Entity Assessment and IT

Bill Peterson is the Manager, Entity Assistance and IT with SERC Reliability Corporation, a corporation responsible for promoting and improving the reliability, adequacy, and critical infrastructure protection of the bulk power system in all or portions of 16 Southeastern and Central states. Previously, Mr. Peterson was the Program Manager, Cyber Security in the Technical Resources department and a Senior CIP Engineer in the Compliance group. Prior to joining SERC, he was a CIP Lead with Duke Energy working on various CIP projects, audit preparations, Mitigation Plans, Self-Reports, etc. Prior to that, Bill was a CIP Analyst and System Administrator with the New York Power Authority working on CIP audit preparations, system administration, network security, network operations, and IT project management. Mr. Peterson has a Master’s in Business Administration with a concentration on Information Technology Management from the State University of New York at Utica/Rome. Mr. Peterson has a Bachelor’s of Science degree with a dual major in Computer Engineering and Electrical Engineering Technology from the State University of New York at Utica/Rome. In addition, Bill is a Certified Information Security Manager (CISM), a Certified Information Systems Security Professional (CISSP), and has a Leadership Certificate from Cornell University.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Joel Rogers, PE, NCSO, CGAP SERC Reliability Corporation Senior Compliance Auditor

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Joel Rogers joined SERC Reliability Corporation as a Compliance Auditor in June 2014.

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Previously, Mr. Rogers was the Compliance Administrator for Cooperative Energy formerly known as South Mississippi Electric Power Association (SMEPA) in Hattiesburg, MS. In this role, Joel provided counsel to management and directed operations, planning, and critical infrastructure protection staff regarding NERC Reliability Standards compliance. Before taking on the Compliance Administrator role, Joel worked in operations planning for 3 years and Transmission Planning for 1 year. During this time, Joel performed engineering studies, prepared publications, and trained System Operators on peak loading, blackstart restoration, and abnormal transmission system conditions. Joel maintained power system models for both operations and transmission planning and he participated in the development of long-range transmission plans. Joel represented Cooperative Energy on SERC’s Long Term Study Group, Operations Planning Subcommittee, and Near Term Study Group.

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Prior to joining Cooperative Energy, Mr. Rogers worked for Southern Company Services in Transmission Planning and Mississippi Power Company in Distribution Engineering.

Mr. Rogers graduated from Mississippi State University with a B.S. degree in Electrical Engineering, with an emphasis in power, in December 2005. Joel is a registered Professional Engineer in the state of Mississippi, a NERC Certified System Operator at the Reliability Coordinator level, and a Certified Government Auditing Professional.

Mr. Rogers served in the U.S. Navy from 1995 to 2000 as an aviation electrician on the F/A – 18 Hornet.

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Sarah Snow

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Cooperative Energy Manager of Reliability Compliance

Sarah Snow is currently the Manager of Reliability Compliance for Cooperative Energy (formerly South Mississippi Electric Power Association), headquartered in Hattiesburg, Mississippi. Previously, Ms. Snow held the position of Reliability Compliance Administrator. During her tenure at the company, she has coordinated and prepared for two onsite CIP audits, two onsite Operations and Planning audits, and a NERC Balancing Authority re-certification review process. Prior to joining South Mississippi Electric Power Association, Ms. Snow served as staff attorney for the Fifteenth Judicial Circuit Court and as a corporate trust manager for a large financial institution. Ms. Snow graduated Summa Cum Laude from Mississippi State University with a Bachelor of Arts in Political Science and a Juris Doctorate from Mississippi College School of Law. She is licensed to practice law in Mississippi and Tennessee.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Matt Stryker, PSP, CISSP SERC Reliability Corporation Senior CIP Compliance Auditor Matt joined the CIP Compliance audit team at SERC Reliability Corporation in January 2019. Previously, Matt Stryker was a Supervisor of CIP with Georgia System Operations Corporation (GSOC) in Tucker, Georgia. He worked in the Security Operations department on both physical and electronic security processes in support of Georgia Transmission (GTC) and GSOC’s compliance with the NERC CIP Reliability Standards. Mr. Stryker performed similar roles as a Group Lead of CIP for Georgia Transmission Corporation (GTC) since 2012. Previously, Mr. Stryker held positions as a Senior CIP Compliance Auditor and later as the Manager of CIP Compliance Monitoring at SERC Reliability Corporation. He served as an Audit Team Lead or team member during audits of compliance with NERC Reliability Standards in the SERC Region. Matt has more than 15 years of security experience in asset management, physical security, network operations, and compliance. Matt holds the ASIS Physical Security Professional (PSP) and the ISC 2 Certified Information Systems Security Professional (CISSP) certifications. Matt holds a Bachelor of Science degree in Management from Georgia Tech.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Greg Tenley, NCSO

SERC Reliability Corporation Senior Compliance Auditor

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Greg Tenley joined SERC in September 2015. Prior to joining SERC Greg worked for PPL Electric Utilities from 2010 until 2015 as a Transmission System Operator. There Greg provided real time monitoring and control decisions and direction for the 24/7 operation of the PPL Electric bulk power system. Also, Greg was responsible for the execution of Emergency Load Control Procedures to maintain system integrity under emergency systems. He executed Permits and Switch Orders in the operation and maintenance of the Bulk Electric System. Greg spent 2 years in the Transmission Control Center Short Term Planning and Outage Coordination office running week ahead load forecast and work planning studies as well as coordinating capital and maintenance projects with Engineers, Project Managers and Contractors. Prior to working for PPL Electric Utilities, Greg worked for First Energy Corporation as a Power System Dispatcher from 2000 until 2010. While there, Greg directed day to day Operation of the Regions Electrical Transmission and Distribution Systems to assure reliable and economic supply of electricity to 1.2 million customers. Greg coordinated and directed activities of personnel in Line, Relay, Test and other departments in the operation, installation and maintenance of electrical facilities and concurrent activities under emergency situations by organizing and directing personnel in five different districts. Greg worked for Nebraska Public Power District as a Regional System Operator from 1995 until 2000. While there, Greg provided for safe, reliable and efficient operation of the regions electrical system to include switching and dispatch functions associated with working clearances, load transfers, system status and

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

operation of power equipment. He was responsible for subtransmission and distribution systems to include substation loading, outage reports, voltage optimization schedules, line patrol reports and environmental reports. Greg supervised the application of the Protective Permit and Tag System to facilities within area of jurisdiction and directed switching and operation of remote control equipment to control substation facilities in the Western Region of NPPD. Greg is also a retired Chief Master Sergeant (E-9) USAF and completed his career at HQ Air Combat Command, Langley VA as the Commands Chief of Prime Base Engineer Emergency Forces.

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Bill Thigpen

PowerSouth Energy Cooperative Supervisor of Compliance Support

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Bill Thigpen is currently Supervisor of Compliance Support for PowerSouth Energy Cooperative. PowerSouth Energy Cooperative serves the energy needs of 16 electric Cooperatives and four municipal electric systems in Alabama and Northwest Florida. Mr. Thigpen has over 29 years of experience in the utility industry, having worked in PowerSouth’s Energy Control Center as a System Operator for almost 18 years, followed by 11 years as the Energy Control Center Supervisor. Mr. Thigpen began working in the Compliance Support Department in June of 2015. Compliance Support’s main role is to facilitate PowerSouth's compliance with NERC Standards and to ensure that sufficient internal controls are in place to maintain that compliance. Mr. Thigpen has a Bachelor of Science degree in Electrical Engineering from Auburn University. He maintains a NERC System Operator Certification. In his previous role as Energy Control Center supervisor, Mr. Thigpen was an active member of the SERC System Operator Subcommittee (SOS). Mr. Thigpen participates in NERC, SERC, and industry seminars and conferences to maintain compliance awareness. Mr. Thigpen has also worked on several SERC Audits as an Industry Subject Matter Expert.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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