The Standard Benefit Guide

Telemedicine

VIRTUAL VISITS Access to care online at anytime

Access virtual visits

Log in to myuhc.com® and choose from provider sites where you can register for a virtual visit. After registering and requesting a visit you will pay your portion of the service costs according to your medical plan, and then you will enter a virtual waiting room. During your visit you will be able to talk to a doctor about your health concerns, symptoms and treatment options.

When you don’t feel well or your child is sick, the last thing you want to do is leave the comfort of home to sit in a waiting room. Now you don’t have to. A virtual visit lets you see and talk to a doctor from your mobile device or computer without an appointment. Most visits take about 10 – 15 minutes and doctors can write a prescription*, if needed, that you can pick up at your local pharmacy.

To learn more, login to myuhc.com®

Regular office copay applies .

*Prescription services may not be available in all states

Conditions commonly treated through a virtual visit

Doctors can diagnose and treat a wide range of non-emergency medical conditions, including:

• Bronchitis • Fever

• Cold/flu • Migraine/ headaches

• Rash • Pink eye

• Sinus problems • Sore Throat

• Stomach Ache/Diarrhea • Bladder infection/ Urinary tract infection

Use virtual visits when:

• Your doctor is not available

• You become ill while traveling

• You are considering visiting a hospital emergency room for a non-emergency health condition

Not good for:

• Anything requiring an exam or test

• Complex or chronic conditions

• Injuries requiring bandaging or sprains/broken bones

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