Additional Services
Will preparation EAP also includes will preparation services via the “Featured Programs” section of www.guidanceresources.com. Employees can create a simple, legally binding will for just $14.99; printing and mailing services are available for an additional fee. Prices may be subject to change – contact ComPsych for additional information. Health Care Navigation Employees generally find themselves on their own when it comes to dealing with their medical plan. Do you need resources that can help you make the best decision – a partner who can help navigate through your medical plan benefits. Administrative Support • Easy-to-understand explanation of benefits – help identifying what’s covered and what’s not • Step-by-step guidance on medical claims and billing issues • Cost estimation for covered and/or non- covered treatment options • Fee and payment plan negotiation • Referral to financial resources for the underinsured and uninsured • Explanation of the appeals process
Clinical Support • One-on-one reviews of employee health concerns • Straightforward, easy-to-understand answers regarding specific diagnosis and treatment options • Support and preparation for upcoming doctor’s visits, lab work, tests and surgeries • Coordination with appropriate health care plan provider(s) • Referral to community resources and applicable support groups
Administrative and clinical specialists may also refer employees to DisabilityGuidance® EAP services and other work/life resources.
Accessing Services
Claimants can call 1-866-263-4365 to access the health care
navigation program 24 hours a day, seven days a week.
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