Maximize Value Across the Entire Customer Lifecycle
For its multi-national retail customer operations, gathering the data needed to determine each customer’s risk profile requires integration with multiple local data sources. The customer determined it needed a platform that offered greater flexibility, speed, and performance to rapidly integrate, transfer, and customize data from credit bureaus and other sources than its existing technology allowed.
Provenir Solution: Decisioning Cloud
The bank took a future-vision approach to its search for the right solution. It wanted a technology to not only meet current ways of doing business but one that would also offer the flexibility to change implementation and data gathering approaches over time. Key considerations included the ability to integrate with traditional credit bureaus as well as gather data from alternate sources. They also needed a platform that enabled the bank to deploy locally, but also support eventual deployment in the cloud. Provenir will aggregate data from multiple sources, package a subset of data, and transfer the package to the bank’s risk engine. The bank expects the execution time for customizing and delivering the data to drop from 4-5 seconds to less than a second. Eventually, Provenir will be used to support the bank’s SME and corporate customers. The bank is also considering using Provenir’s integration capabilities to deliver more personalized marketing offers.
• Rely on the Provenir Risk Decisioning Platform to achieve the flexibility and speed required to serve retail customers on a global basis. • Integrate with a large number of traditional and alternate data sources via Provenir’s business-friendly integration adaptors. • Reduce data aggregation, customization, and transfer time by 80%. • Simplify and streamline customer experience by making data available globally. • Future-proof with a platform that can be deployed locally and, on the cloud, as needed. • Manage fast growing volumes with Provenir’s proven scalability.
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