INTRODUCTION
A NOTE ON MODELS: BUSINESS-TO-BUSINESS (B2B) AND BUSINESS-TO-CONSUMER (B2C)
There are two very distinct business models, as determined by the customer base: B2B and B2C. While the workflows are very similar, there are different laws and regulations governing the two models. Both B2B and B2C involve selling products or services or loaning money, yet the customers being sold to are very different—as are the laws governing how a business collects on debt if the business customer or the consumer does not pay on time. For example, there are specific laws that protect the consumer regarding when, where, and how companies can collect debt. To be certified as an Accounts Receivable Professional, you must understand both B2B and B2C.
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THE ACCOUNTS RECEIVABLE SPECIALIST CERTIFICATION PROGRAM E-TEXTBOOK
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