CHAPTER 1: INTERNAL CONTROLS
BEST PRACTICES
AR doesn’t have to be solely responsible for protecting against data breaches. Ingram Barge Company’s IT team is “constantly reviewing and updating to keep all of our data safe”, according to revenue accounting manager Julia Roberts.
Similarly, at Catalina, each “name is entered by the sales team, and it must be found in the D&B database to ensure a credit check is completed. When the master agreement is received, we have an integration between our homegrown billing system and Salesforce, that allows us to select the customer we will be working with,” says Bilyana Gavrilova, Senior Director of Global Shared Services. “Security groups are set up in Salesforce and our billing system. Requests must be submitted and approved to gain access.” At the American Tower Corporation (in Ghana), “controls are embedded in the master data processes for data security. Changes are requested, approved, and validated by separate departments, including legal,” explains AR lead Afia Achiaa Minta.
PAPER CHECK FRAUD More than 8 in 10 payment frauds, according to payments.com, involves paper checks.
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THE ACCOUNTS RECEIVABLE SPECIALIST CERTIFICATION PROGRAM E-TEXTBOOK
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