SaskEnergy 2018-19 Annual Report

MANAGEMENT’S DISCUSSION AND ANALYSIS

Transformational change was at the forefront as SaskEnergy continued to improve service to customers, enhance operational efficiencies and improve revenue growth and earnings. Opportunities to collaborate with other Crowns and ministries also continued to be of benefit. Each year, as part of the business planning process, SaskEnergy incorporates the Province’s strategic directives and evaluates the continued relevance of the performance metrics contained in the previous year’s scorecard. Any changes deemed appropriate are made and associated targets are developed for each metric. The final scorecard, including metrics and targets for the five-year planning horizon, is

presented to the Corporation’s Board of Directors as part of the annual business plan approval. The CIC Board reviews the business plan and confirms compliance with the Crown Sector Strategic Priorities prior to its approval. Progress toward these targets is monitored and reported throughout the year. Regular reporting on those specific scorecard targets allows management to closely monitor progress and take any corrective action necessary to achieve the targets. The following discussion outlines the Corporation’s 2018-19 performance relative to its strategic scorecard targets for the 12 months ending March 31, 2019, which are further defined in the Glossary of Key Success Measures.

Create customer value through safe, innovative energy solutions. VISION

MISSION

Deliver natural gas in a safe, reliable, affordable way.

BUSINESS PRIORITY AREAS

STRATEGIC MANDATES

1.1 1.2 1.3 1.4 2.1 2.2 2.3 2.4 3.1 3.2 3.3 3.4 4.1 4.2 4.3 4.4

Leadership

Employee Experience Strategic Workforce Enterprise Alignment

ONE COMPANY, ONE TEAM

Safety

INDUSTRY LEADER

Leading Practice Alignment Enterprise Risk Management

Financial Strength

Rates Management

FUEL OF CHOICE

Core Growth

Environmental Sustainability Stakeholder Relations

Business Process Improvement Leveraging Information Business-Driven Technology Management

BUSINESS & TECHNOLOGY OPTIMIZATION

Digital Business

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