69 TALCOTT RD. WEST HARTFORD, CT 06110 WWW.TROUTBROOKTREE.COM (860) 888-8472
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THIS ISSUE
1 Nature’s Call — The Evolution of Trout Brook Arborists 2 Why Bigfoot Is a Protected Species in Washington Bring Color and Joy to Your Garden 3 Instant Greenery — Seed Vs. Sod Chipotle-Inspired Chicken Burrito Bowl 4 Ian, Our Sales and Operations Manager MEET IAN The Operations Manager Behind Trout Brook’s Success
At Trout Brook, our crew members are the backbone of our success. We recognize the immense responsibility we carry to serve our clients with excellence while prioritizing safety at every step. That’s why we seek out and train the best team players, and Ian, our operations manager, exemplifies our team spirit. Ian has been an integral part of the Trout Brook family for six years now (although he’s been around since the beginning), and his dedication and expertise are truly
invaluable. Wearing many hats, Ian’s role encompasses managing the crew on jobs he has sold, ordering supplies, and handling logistics such as dropping off materials and equipment. His tireless efforts and attention to detail ensure that every aspect of our sales and operations runs smoothly. “About 12 or 13 years ago, Andrew was on a bit of a spirit quest while exploring the states out West. When he returned to West Hartford, he felt motivated to open up his own landscaping company. I had been introduced to him through a mutual acquaintance, and in need of some extra cash, I started mowing lawns with him,” Ian tells us. “Then, I decided to head off to college, but my brother was searching for a job. I linked him up with Andrew, and together, they helped Trout Brook take off. A few years later, I graduated with my degree in liberal arts and was struggling to find a job, so I started working with Andrew again, and the rest is history!” For Ian, the most rewarding aspect of his job is the freedom it offers and the opportunity
to embrace the outdoors every day. “I love that I don’t have to be stuck behind a desk,” he shares. “Every day brings something new, whether it’s tackling a challenging project or exploring different landscapes.” Ian Fay is also on the safety board and enjoys advocating for the crew and building team spirit and safety culture. The crew leaders are Rick Caldwell: tree pruning and removal foreman, and Slava Browning: the ornamental and hedge pruning specialist. Both have been with the Trout Brook Team for six years, just like Ian. Ian’s passion for his work and commitment to the team remains unwavering. Outside of the office, he finds solace in playing guitar, diving into a good book, and spending quality time with his loved ones, including his wife, nephew, and Boston terrier. Ian, we are incredibly grateful to have you as part of the Trout Brook team. Your dedication, hard work, and positive attitude are integral to our success, and we thank you for everything you do. Here’s to many years of growth and accomplishment.
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