LEADERSHIP & CULTURE CONTINUOUS IMPROVEMENT MANUFACTURING DESIGN GD&T/BLUEPRINT READING QUALITY MANAGEMENT SIX SIGMA
MMTC – WEST TRAINING
2024-2025
TABLE OF CONTENTS
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WHO WE ARE OUR PARTNERS
EMPLOYEE TRAINING Leadership & Culture Master Supervisor Training
Manufacturing Leadership Transformation Lean Solutions/Continuous Improvement 5S Visual Control/Visual Management Accountability Boards Daily Management & Continuous Improvement (CI) Boards Gemba Walk
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Kaizen Event Training KanBan/Pull Systems Leader’s Standard Work Lean Boot Camp Lean Champion Problem Solving Root Cause Analysis
SMED/Changeover Reduction Team Scientific Method (TSM) Total Production Maintenance (TPM) Toyota Kata Training Within The Industry (TWI) Value Stream Mapping Manufacturing Design Design for Manufacturing & Assembly (DFMA) Production Preparation Process (3P) GD&T/Blueprint Reading A Basic Course in GD&T Blueprint Reading Quality Management
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THE MICHIGAN MANUFACTURING TECHNOLOGY CENTER has assisted Michigan’s small and medium-sized businesses since 1991. Through personalized services to meet the needs of clients, we develop more effective business leaders, drive product and process innovation, promote company-wide operational excellence and foster creative strategies for business growth and greater profitability.
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Management Overview Training Process Development Training Internal Auditing Core Tools: APQP, PPAP & FMEA Core Tools: Statistical Process Control Layered Process Audit Six Sigma
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Lean Six Sigma Yellow Belt Lean Six Sigma Green Belt Six Sigma Black Belt
01 | Call us: 616.301.6247
WHO WE ARE
Since 1991, the Michigan Manufacturing Technology Center has been consulting with Michigan’s small and medium-sized manufacturers on how to compete and grow. Today, the Michigan Manufacturing Technology Center is driving innovation and best practices to keep up with changes in the global economy through training and consulting services such as leadership transformation, operational excellence improvements, quality systems compliance and workforce training, providing expertise in technology implementation, website development, and more. No other organization in the state of Michigan has the people, the experience, or the breadth of resources that we provide. We’re strongly committed to our mission of working with manufacturers to thrive and prosper. We listen to the needs of the individual manufacturers to design and implement custom on-site training and consulting services to maximize their company’s resources. Company investment in the products and services described in this catalog will be quoted based on consideration of customer-unique content and hours to deliver. A Center-West Business Development Specialist will work with you to assess your company’s needs.
OUR PARTNERS
The Center-West partners with local workforce training organizations to provide customized training, consulting and technical skills training both on-site and off-site for our region. This enables us to work together to seamlessly integrate the training manufacturers require to optimize production capacity and overall profitability.
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EMPLOYEE TRAINING: HOW IT AFFECTS YOUR COMPANY’S REPUTATION & YOUR BOTTOM LINE
• Improved confidence leads to better job satisfaction and production quality. When workers are confident in their abilities, they become more engaged. This heightened engagement not only improves worker happiness, but also can have massive impacts on quality and productivity. • Job satisfaction leads to improved employee retention. To ensure talent stays within your company, training can help. As you continue to invest in the skills of workers, their job satisfaction increases, thus eliminating their desire to look elsewhere for work. With 40% of workers leaving their jobs within the first year due to poor training, this aspect cannot be ignored. • Employee retention leads to more favorable company reviews. By demonstrating that you care about your workers and investing in their professional development, workers will be much more likely to view your company in a favorable way. This will be reflected in employee surveys and workplace culture. • Favorable reviews attract more workers to your company. When workers are happy with their company, they will likely spread the word to others – in person or on review sites such as Glassdoor and Indeed. By establishing a strong reputation as a company that invests in workers and wants them to grow and succeed, hiring efforts will be supported as candidates will view your company in a more favorable and desirable way. A properly trained employee feels better about the job they are doing and produces quality work. When they produce quality work, they are more engaged in their job and motivated to improve the business as a whole. And just as one bad apple can spoil the basket, the opposite also is true: happiness and engagement are contagious.
The ongoing skilled trades employee shortage is causing many manufacturers to hire from outside of the industry, bringing in people without manufacturing skills or backgrounds. To ease workers’ transitions into a manufacturing environment, a strong training program is essential. This is especially critical now as millennials make up a large part of the available workforce, and 87% of millennials view professional development and career growth as very important. To show your company is interested in investing in its employees, training is the answer. In addition, providing ongoing training to workers contributes to both employee engagement and productivity as their skills are enhanced and efficiencies are improved. This can greatly impact your bottom line, as companies that invest in employee training achieve a 24% higher profit margin than those who don’t. With so much at stake, most companies cannot afford to neglect training for workers. Consider, for example, the following benefits that come from training: • Training reduces stress and builds confidence. Whether someone is completely new to a manufacturing environment, or simply trying to learn a new process within the facility, the effectiveness of their training will determine how well they perform. In fact, 74% of workers stated that lack of training was the biggest hurdle in achieving their full potential at work. By gaining additional guidance and understanding through training, workers will be set up for success as they can more confidently approach their jobs.
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LEADERSHIP & CULTURE
MASTER SUPERVISOR TRAINING 18 hours – $10,500
MANUFACTURING LEADERSHIP TRANSFORMATION 30 hours – $11,250
The Master Supervisor training program is the most comprehensive and valuable training available for supervisors and organizations. This training program pays back through direct application of improvement, problem solving, leadership methods and tools. This program provides the participant with a practical understanding of how to be a more effective supervisor and lead people to improved organizational performance. Key methods and tools are put to immediate use to provide documented improvement in individual and team performance measures. The fundamentals of supervision and leadership are put into practical terms, applications and tools to provide the participant a well-rounded understanding of how and when to use the key tools and techniques. Special consideration is given to performance metrics, goal setting and performance management, or “how to help others succeed.” Performance metrics are established
The Manufacturing Leadership Transformation program has four core areas of focus that can be delivered individually, but are recommended together to achieve the greatest positive impact. The four core focus areas begin an organization on a lean transformation pathway. Core areas of focus include: 1. Executive Leadership Team Alignment & Coaching • Strategic planning & deployment methods/tools • One-page plan development, which is key for lean transformation 2. First Level Leadership Alignment & Applications Training • One-page plan deployment and basic supervisor skills training and development • This is the “people side” and execution of the management system focus for a successful lean transformation 3. Grassroots Level Lean Applications Training • 5S and visual controls • Shop floor and office improvements and applications 4. Value Stream Mapping to High Impact Lean Sigma Improvement Projects • This is the bottom line impact work driven through cross functional teams
to document improvements. • Personality Preference –
Understanding Yourself & Others • Valuing Diversity & Team Building
• Communications – Written, Verbal & Presentations • Performance Management, Goal Setting & Delegation • Rewards, Discipline & Terminations • Conflict Management • Problem Solving & Decision Making • Continuous Improvement & Managing Change
• Interviewing & Meeting Leading • Project & Time Management • Stress & Anger Management • Motivation • Leadership, Coaching & Trust Building
Company investment in the products and services described in this catalog will be quoted based on consideration of customer-unique content and hours to deliver. An MMTC-West Business Development Specialist will work with you to assess your company’s needs.
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LEAN SOLUTIONS/ CONTINUOUS IMPROVEMENT
5S VISUAL CONTROL/VISUAL MANAGEMENT 20 hours – $6,500 5S Visual Control/Visual Management involves creating a visual standard and infusing the workplace with information critical to the efficient execution of day-to-day operations. Participants will learn how to create, maintain and improve the standard so exceptions/variations are visible and action can be swift to identify root cause and correct the problem. Participants will practice the five-step process by applying the tool on a selected area during the workshop. ACCOUNTABILITY BOARDS 12 hours – $3,900 This critical tool drives an organization’s culture to collectively look at what is happening at the operator level and pull resources together to discuss, and visually document what each support group will accomplish in the coming days to improve a process. Critical support people gather daily to update what each group is doing to hit assigned due dates and timelines to accomplish continuous improvement goals. DAILY MANAGEMENT & CONTINUOUS IMPROVEMENT (CI) BOARDS 12 hours – $3,900 Daily Management Boards visually display the expected goals of a work center. They are directly linked to the company’s strategic goals. CI Boards should visually answer the critical questions related to a specific area’s performance throughout the day. The CI Board links the area’s team activities to improved performance. Daily Management and CI Boards create a visual standard that helps manage the work center based on current activities. This is in sharp contrast to the practice of “seeing how well we did at the end of the day.” CI boards work in conjunction with each other identifying areas where improvement can occur, and identifying what the team is doing to make this day better than the previous day.
focus and improves the communication between the front line and higher levels of management. A leader strives to stretch the thinking and perceptions of others with questions that stimulate people to consider entirely new possibilities. KAIZEN EVENT TRAINING 8 hours – $2,500 A Kaizen Event is a structured and rapid improvement process, and is one of the many tools in a Lean Enterprise tool kit. It focuses on achieving high levels of involvement with people impacted by the event. The learning obtained by Kaizen Event participants instills knowledge about the reason change is important and how to use various Lean Enterprise tools to collect data and solve problems. The energy achieved through a Kaizen Event will increase continuous improvement and sustain the gain that may not be achieved through other continuous improvement activities. This learning can either be taught through a hands- on workshop or through conducting a mini Kaizen Event. KANBAN/PULL SYSTEMS 8 hours – $2,500 Pull system is a tool to convert a current push into a pull scheduling system, leveling inventory and production, and creating a simple direct communication system between the internal customer and supplier. Pull Systems are a visual means of managing customer order flow between processes based on actual demand and consumption. Depending on what is identified in the Value Stream Mapping, this workshop will either tie the finished goods to production planning in assembly or the assembly to the batch process of stamping. LEADER’S STANDARD WORK 16 hours – $5,000 Leader’s Standard Work is a documented standard practice written to sustain and improve an organization’s lean systems. It cascades up from the operator’s standard work to supervisor to mid-management to senior management. Standard Work is a platform for ongoing evaluation between leaders and supervisors, and regularly helps align priorities. It is also a critical tool to change behavior while focusing on important vs. urgent issues.
GEMBA WALK 12 hours – $3,900
A Gemba Walk is a structured process for learning and teaching about sustaining and improving lean systems. It is the process that instills leaders with their true north
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LEAN SOLUTIONS/ CONTINUOUS IMPROVEMENT (CONT.)
LEAN BOOT CAMP 44 hours – $16,500 This training provides an overview of the basic principles and tools of lean manufacturing. A simulation is used to introduce the core principles related to lean manufacturing and continuous improvement, as well as to support team problem solving. In the Lean Simulation, participants become employees of a company called “Traditional Manufacturing Company” for the duration of the workshop. The simulation alternates between production weeks, lean training and improvement planning rounds. Following each production week, an income statement (the “scoreboard”) is created to see the impact of recommended changes made to the bottom line. The simulation begins with traditional manufacturing and moves to lean as participants suggest changes that can be immediately tested in the simulation in “production” rounds. Through the simulation, participants learn what to look for when making improvements, identify the lean tools that will help improve operations, how to consider the system as a whole (not just their area), the importance of documenting their plans and predicting the outcomes, and comparing the actual results achieved with their predicted results.
Phase 3: Application of Lean Principles Participants will use problem solving tools to assist in the continual improvement process. Participants are introduced to the five steps required to create a cellular design. Participants will also receive detailed training that will guide them to balance the workload to take time. PROBLEM SOLVING 8 hours – $2,000 This simple and quick training will develop the skills needed to see and think systematically. Topics and activities covered: 1. Basic Problem Solving System/Shop floor utilized system 2. Storyboard utilization with supporting check sheet and tools 3. Clear understanding of how and when it is used 4. A system and process for escalating issues 5. Positive recognition for utilizing the system and achieving success 6. How to lead a team through the process 7. Standard process and questions leadership will use when reviewing the problem-solving storyboards LEAN SOLUTIONS/CONTINUOUS IMPROVEMENT ROOT CAUSE ANALYSIS 12 hours – $3,900 This training will focus on problem solving used for identifying the root causes of faults or problems. Training will be focused on three general principles: 1. Define and describe properly the event or problem (“five whys” technique) 2. Establish a timeline from normal situation until the final crisis or failure. Distinguish between root causes and causal factor 3. Once implemented and with constant execution, RCA is transformed into a method or problem prediction
LEAN CHAMPION 60 hours – $22,500 Phase 1: Preparing the Lean Champion
Participants are introduced to the methods to manage cultural change, and the importance of making changes to achieve the desired culture. Participants will be exposed to the power of teamwork and will learn how to select and form successful teams. In addition, participants will learn how to lead teams to success through the typical stages of team growth and development. Phase 2: Elements of Lean Manufacturing Learn the tools and techniques that are applied in the production process to eliminate waste.
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SMED/CHANGEOVER REDUCTION 8 hours – $2,500
continuous improvement is a core responsibility of a company’s leadership team. This tool looks at two particular behaviors that focus on solutions: Improvement Kata and Coaching Kata. Classroom: Introduction to the Toyota Kata theory and its use and success at Toyota; Hands-on demonstrations and exercises using a simulation; Why Toyota Kata is successful compared to other management systems; Five-Question Coaching Dialog and Rapid PDCA Cycles; Explanation and Application of Coaching Dialog and PDCA Cycles. Shopfloor: Review of Toyota Kata concepts and principles; Hands-on practice applying the concepts to an actual value stream; Discussion of sustaining the Kata process and roll out TRAINING WITHIN INDUSTRY (TWI) 24 hours – $7,800 Training Within Industry (TWI) is a systematic method of delivering consistent training. It provides a standard basis for the teacher to teach, thus improving the consistency and speed in which trainees learn. TWI focuses on documenting the training process and providing key activities, important points and reasons for each activity. Manufacturers who leverage TWI experience greater consistency in training their employees on all levels, which leads to reduced quality issues and greater employee engagement, satisfaction, and retention. TWI is an effective training program as it: • Develops a structured and standardized training process that is seamlessly translated from teacher to learner • Aligns shop floor activities with company goals • Encourages and expands two-way communication • Creates an environment that fosters a culture of continuous improvement VALUE STREAM MAPPING (VSM) 22 hours – $8,700 Value Stream Mapping (VSM) identifies wastes and constraints in your current value stream. It develops a methodology for accurately assessing current state and future state processes and uses activity-based process modeling techniques to capture cost, time, and other operational data along any given Value Stream. In this training, participants develop a current state map, future state map(s), and implementation plan. Participants will learn the principles of VSM and create the maps and implementation plan over several sessions. Each session will advance the learning and include homework for the team to practice and collect additional data for the next session.
Single Minute Exchange of Dies (SMED) is a four-step process to reduce the time a machine is down during changeover from the last good part of the last run to the first good part of the next run. The process analyzes the current changeover process, identifies waste, identifies the internal and external activities, separates the two activities and standardizes the process. Most companies can reduce down time due to changeover by 50% for machines that have not been analyzed without expending capital. Participants will learn about the process and apply the learning by actually analyzing a changeover of a machine at their organization. TEAM SCIENTIFIC METHOD (TSM) 8 hours – $2,600 Team Scientific Method (TSM) is about applying the Toyota Thinking Process and creating conversations around team learning. TSM should be viewed primarily as a celebratory activity, utilizing the recognition of effort to drive the process. The team uses the daily management measures to identify problems/variation within their process and create rapid experiments based on data. Team Scientific Method creates higher level opportunities to apply Scientific Thinking on larger issues, thus cascading the Scientific Thinking up the organization while the measures are cascading down through the organization. TOTAL PRODUCTION MAINTENANCE (TPM) 24 hours – $7,800 Total Production Maintenance (TPM) is a company-wide team-based effort to improve equipment performance, which then leads to higher productivity and better quality. The basic tools of TPM and a plan for implementing them are covered. Participants also learn how to calculate and use Overall Equipment Effectiveness, the key metric for measuring equipment performance. This course emphasizes the importance of teamwork and integration between production personnel and the maintenance department.
TOYOTA KATA 8 hours – $2,500
Toyota Kata is a lean method that creates a sustainable culture of daily continuous improvement through the use of simple routines. It is not the solution to a problem that makes and keeps an organization successful, it is the ability to continually develop solutions for continually developing process issues that allows an organization to thrive. Nurturing and maintaining this ability to practice
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TECHNOLOGY IS RESHAPING THE LANDSCAPE OF MANUFACTURING
Manufacturing is built on change. With continuous improvement ingrained as an industry best practice, revolutionary tools, processes and challenges are introduced with each new decade. This holds true in the current manufacturing landscape as Industry 4.0, or the Fourth Industrial Revolution, is transforming the industry once again.
While most manufacturers are now aware of Industry 4.0, only a small fraction of small to medium-sized companies have started taking steps toward adopting these innovations. This might be due to fear, lack of awareness of the applications and benefits or disbelief that technology is right for you. Regardless of the reason, the reality is the industry will only continue to grow more reliant on technology in the future, so manufacturers must learn to embrace it or risk falling behind permanently. Rather than adopting technology simply for the sake of doing it, manufacturers will find success if they align innovations with the needs of their business. This provides a number of distinct strategic benefits, as the return on investment (ROI) will be maximized and your competitive edge will be heightened. Drawing from knowledge and experience with the many disciplines of Industry 4.0, experts at the Michigan Manufacturing Technology Center-West (The Center-West) help manufacturers understand how technology could aid in their business growth. By introducing manufacturers to advanced manufacturing in a more personalized way, The Center-West provides clients with the tools needed to identify relevant technology solutions to improve their biggest problem areas, including productivity, quality, efficiency and workforce training. To ensure clients find success with their technology adoption, The Center-West has developed service offerings to support manufacturers with finding affordable and practical solutions to fit their needs, as well as to assist in the implementation process. ENGAGE IN AN OPPORTUNITY ASSESSMENT $2,400 The Center’s two-hour Opportunity Assessment involves answering 40 quantitative and qualitative questions related to the Voice of Business/Voice of Customer, Systems such as documented processes or standard work procedures, and Technology including any existing applications of
automation in your facility. Using data and information provided by your company, The Center-West assigns rankings to each response according to how strong your current practices are for each category, effectively highlighting the main opportunities for improvement. Based on the findings from the questionnaire and observations made during the assessment, we generate a summary report outlining opportunities for business improvement and increased efficiency. The Center-West is then able to create a unique and personalized plan for technology implementation within your facility. Recommendations are based on identified opportunities for improvement and areas that could most benefit from technology adoption, complete with projected returns on investment. Where additional support is needed, The Center’s team offers comprehensive assistance. With expertise in project management, we can help establish an adoption strategy, scope the project, find vetted suppliers and manage the implementation to ensure the results meet the needs of both the business and customer. EXPERIENCE INDUSTRY 4.0 For those manufacturers who are interested in experiencing Industry 4.0 in person before making any investments, The Center has implemented various technologies to create our Technology Lab. Featuring the nine technologies of Industry 4.0, including innovations such as 3D printing, cobots and augmented reality, this lab offers manufacturers a hands-on opportunity to learn how to modernize and optimize equipment, as well as effectively train and prepare their workforce for advanced manufacturing. These implementations demonstrate the uses and benefits these technological applications can provide, and ultimately help clients decide which tools might be right for them. To schedule a complimentary Opportunity Assessment, or to view Industry 4.0 in action, call 616.301.6247 .
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MANUFACTURING DESIGN
DESIGN FOR MANUFACTURING & ASSEMBLY (DFMA) 12 hours – $3,000
the least time, material and capital resources. 3P typically results in products that are easier to manufacture, have built-in quality, and have less complexity. The Center-West’s overview introduces organization to the basic principles of 3P. Participants learn the importance of function and value analysis, using human intelligence to stop a line automatically when a defective part is detected. They also learn the importance of seven unique alternatives, process mock-up, refinement, and early equipment management. Participants also learn how to calculate and use overall equipment effectiveness, the key metric for measuring equipment performance. This course emphasizes the importance of teamwork and integration between production personnel and the maintenance department.
Design for Manufacturing & Assembly (DFMA) is used by companies to develop product designs that use optimal manufacturing and assembly processes. Our DFMA program uses a cross-departmental approach that uses a systematic process to collect and analyze data and customer requirements. This DFMA process analysis leads to significant reductions in production cost, without compromising time to market goals, functionality and quality. PRODUCTION, PREPARATION, PROCESS (3P) 24 hours – $6,000 Production Preparation Process (3P) is often referred to as “design for manufacturability.” Starting with a clean development slate, 3P rapidly creates and validates potential production and process designs that require
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GD&T/ BLUEPRINT READING
A BASIC COURSE IN GEOMETRIC DIMENSIONING & TOLERANCING (GD&T) 8 hours – $2,000 Industry uses GD&T to specify contractual requirements. Unfortunately, many people within the industry have a flawed or incomplete understanding of the subject. Our basic two-day course builds competence to correctly apply and interpret the rules, definitions, principles and symbols per the American National Standard, ASME Y14.5 – 2009. This course provides a common language to improve communication, so set-up requirements and tolerance zones are clearly understood by all. BLUEPRINT READING 8 hours – $2,000 How to interpret a technical drawing is an essential skill to anyone involved in the manufacturing industry, especially prior to learning GD&T. This course is designed for those who need an introduction to drawing interpretation.
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QUALITY MANAGEMENT The Center-West offers implementation and training for the most current quality systems development, such as management overview, system modification, internal auditor training, internal audits, system review and corrective action, for the following: • ISO 9001 (most manufactured items) • IATF 16949 (automotive-related products) APQP: 4 hours – $1,000 PPAP: 4 hours – $1,000
CORE TOOLS: APQP, PPAP & FMEA Overview: 8 hours – $2,000 Core Tools: 24 hours – $6,000
This training blends APQP, PPAP, and FMEA and guides participants through the steps of the launch process. Utilized correctly, the deployment of these core tools leads to continuous improvement, defect prevention and reduction in variation and waste. CORE TOOLS: STATISTICAL PROCESS CONTROL SPC Basic: 4 hours – $1,000 SPC Intermediate: 8 hours – $2,000 Attendees run a group of sequentially-produced parts and measure them to determine average, range, and sigma. Control limits are calculated and additional samples are measured and plotted to determine where the process is going and why. Interpretations of results and capability study exercises are addressed. LAYERED PROCESS AUDIT 8 hours – $2,000 Learn the philosophy, process and management of Layered Process Audits (LPA) based on AIAG publication: Layered Process Audits Guideline CQI-8. Topics covered: Planning, development and maintenance of LPAs; Types; Next steps; Scope; Check sheets; Non-conformance; and Compliance. FMEA - 4th Edition: 6 hours – $1,600 FMEA - AIAG/VDA Manual - Overview: 4 hours – $1,000 FMEA - AIAG/VDA Manual - Transition: 16 Hours – $4,000 FMEA - AIAG/VDA Manual - Implementation: 24 hours – $6,000 FMEA - AIAG/VDA Manual - DFMEA: 16 hours – $4,000
• ISO 13485 (medical device products) • ISO 9100/AS9100 (aerospace industry) • ISO 22000 (food) • ISO 14001 (environmental management) • ISO 50001 (energy management) • ISO/IEC 17025 (testing/calibration labs) MANAGEMENT OVERVIEW TRAINING 4 hours – $1,000 Teaches participants about the quality system and what it takes to assist an organization in the development of a compliant business system. Participants will understand how to identify, document and implement the changes needed to meet the system requirements. PROCESS DEVELOPMENT TRAINING ISO9001, ISO14001, ISO45001, ISO17025: 24 to 36 hours AS9100, IATF16949, ISO13485: 36 to 64 hours Participants are trained to organize individual processes within the organization. Participants will be taught the quality standard expectation for the process, best practices for meeting requirements, and how to defend a system during an audit. These skills can be utilized as new processes are added, or as changes are made due to corrective action and/or continual improvement activities. INTERNAL AUDITING ISO9001, ISO14001, ISO45001, ISO17025: 16 hours – $4,000 AS9100, IATF16949, ISO13485: 24 hours – $6,000 Participants are trained on how to conduct an internal audit of an implemented quality system. Participants will gain the necessary skills to audit their company’s system as well as conduct audits of vendors/suppliers. They will also learn how to represent a quality system during an audit, and defend the performance of the system.
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SIX SIGMA Nearly every process within an organization has at least some problems. As a leader, trying to address every problem is impossible. Providing employees with Six Sigma training equips them with a logical and objective way to identify, measure and eliminate those problems. Suddenly, employees don’t have to just cope with the problems - they begin to recognize and implement solutions to them. A blend of DMAIC project management methods and practical data analysis techniques provide employees with new ways to contribute to the bottom line. From executive leaders to frontline employees, Six Sigma training enhances the way employees approach their day-to-day work. LEAN SIX SIGMA YELLOW BELT 9+ hours – $3,500 Lean Six Sigma Yellow Belt (LSSYB) training develops the skills of the professional who participates as a supporting team member in a variety of Six Sigma projects led by Six Sigma Green or Black Belts. Upon class completion (no project required), a LSSYB will understand the broad aspects and foundational elements of Lean Six Sigma methodology. Gain the knowledge to implement, perform, interpret and apply Lean Six Sigma Lean Six Sigma Green Belt (LSSGB) training covers the application of established lean and six sigma techniques to remove wastes, improve operational speed, lower costs and increase customer satisfaction. This certification focuses on improved quality and accuracy, minimized cost and variation, on-time delivery and optimized operational speed; all which enable organizations to become more efficient and profitable producers. Participants receive a LSSGB certification upon submission of a Lean Six Sigma project report that is reviewed and approved by our Six Sigma Master Black Belt. A project sponsor is strongly recommended and is expected to attend the first session. principles in a skilled, supportive context. LEAN SIX SIGMA GREEN BELT 34+ hours – $28,500
SIX SIGMA BLACK BELT 34+ hours – $28,500
Training employees as Six Sigma Black Belts will provide the valuable skills needed to tackle the toughest problems confronting your organization by coupling the proven Define, Measure, Analyze, Improve and Control (DMAIC) problem-solving methodology with robust statistical tools. Six Sigma offers a carefully-defined roadmap for achieving business process improvements. Black Belt trainees obtain a solid understanding of the tools and methods associated with the Six Sigma approach. The pace of the classroom instruction allows trainees to absorb and quickly deploy Six Sigma. As each session is presented, trainees can immediately apply the newly-acquired skill to their certification project. This improves the retention of key Six Sigma principles, reinforces contextual learning and builds trainee confidence. On-site mentoring by the instructor allows for any fine-tuning with the trainee and his/her sponsor in their own work environment.
WHAT OUR CLIENTS ARE SAYING:
SIX SIGMA GREEN BELT “Great balance of theory & real-world applications. Instructors are gifted at conveying what is essential to know in Lean Six Sigma.” - Michael A., Controller SIX SIGMA BLACK BELT “This was a great Six Sigma course that I would recommend to anyone looking to improve their understanding of the DMAIC process and statistical analysis.” – Jake F., Product Development Engineer
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MMTC-WEST SERVICE AREA
MASON LAKE
OSCEOLA
MECOSTA
OCEANA
BEN WOOD 616.581.6410 woodb@rightplace.org Serving Ionia, Lake, Mason, Mecosta, Montcalm, Muskegon, Newaygo, Oceana, Osceola & Ottawa counties
NEWAYGO
MONTCALM
MUSKEGON
STEVEN LOPEZ 312.933.5495 lopezs@rightplace.org Serving Allegan, Barry, & Kent counties
KENT
OTTAWA
IONIA
ALLEGAN
BARRY
TRUSTED. EXPERIENCED. LOCAL. FOR MORE INFORMATION REGARDING THE CENTER’S TRAINING AND CONSULTING SERVICES, CONTACT YOUR MICHIGAN MANUFACTURING TECHNOLOGY CENTER-WEST BUSINESS DEVELOPMENT SPECIALIST Today, being a successful manufacturer requires more than simply taking and fulfilling orders. To be a leader, your company must work to continually improve all aspects of your business from customer service and bidding processes to optimizing production capacity and overall profitability. In addition to the products and services offered in this catalog, The Center-West will work with you to design and implement programs for Talent & Culture Development, Strategic Planning, Industry 4.0, Growth & Innovation, etc. to help you: • Increase Revenue and Profitability
MMTC-WEST c/o THE RIGHT PLACE, INC. 125 Ottawa Ave. NW, Suite 450 Grand Rapids, MI 49503-2837
p 616.301.6247 f 616.771.0555
e thecenter@rightplace.org w www.thecenterwest.org
• Accelerate Speed to Market • Increase Production Capacity • Improve Competitiveness
• Improve Customer Responsiveness • Increase Cost Measurement Accuracy For more information, contact your Business Development Specialist or visit our website at: thecenterwest.org .
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