FROM THE PRESIDENT PUTTING MEMBERS FIRST
recently adding ratings to our online directory as well. Look for ratings at the top of each affiliate’s profile page right under the resort ID and resort type. We hope this can be helpful to you when making reservations through our website. This is our third digital-only edition of Coast Magazine, and we continue to explore the opportunities provided by this new format. Once again we have expanded our page count to bring you more stories, more photographs, and more information about our network resorts and Good Neighbor Parks. We heard from some of you that you had problems viewing our summer issue using the Flipping Book software. After researching your comments we discovered that our Flipping Book software version utilized some older flash technology that is no longer supported by some browsers. As a result we upgraded our Flipping Book software for this fall issue. We believe this will correct any issues, but please let us know if you experience any problems with this issue by sending an email to CCRPresident@CoastResorts.com. And keep in mind that we also provide a PDF of each issue which you can read as an alternative to the Flipping Book. Our next issue will be the 2018 Coast to Coast Annual Resort Directory issue, published in January 2018. As always this will be a print issue and contain complete listings of all resorts and Good Neighbor Parks as well as explanation of your membership benefits, all to help you successfully navigate the Coast to Coast system. Our annual directory issue will also include complete state and provincial maps showing locations for all our resorts and Good Neighbor Parks, as well as profiles of 20 of our favorite Coast resorts. Look for that in your mailbox in January. I sincerely hope this has been a great year for you and that you have been able to create loads of great new travel memories using your Coast to Coast membership. Happy Travels!
Coast Magazine Fall 2017 Issue Did you know that Coast to Coast is the only membership campground network that professionally rates our parks and resorts? We have the ability to do this because we are part of the Good Sam/Camping World family of companies. The same teams that inspect and rate over 12,000 campgrounds across North America each year
for the Good Sam RV Travel & Savings Guide also inspect and rate our membership resorts and Good Neighbor Parks. This represents an extra expense to Coast each year, but we do it so you can be assured of what to expect when you make a reservation at one of our affiliates. We pay attention to ratings and also feedback from the inspection teams, and have removed parks and resorts from our network because of ratings that fell below our minimum standard. I know you don’t like to lose parks from our network, and we don’t like it either. But the alternative is to send members to campgrounds where they are likely to have a bad experience. That is obviously something we all want to avoid. Coast also takes your feedback seriously on the condition of our affiliated campgrounds, and we have also removed parks and resorts from our network based on member feedback. Many times the member ends their email or letter with, “We hope another member never has to have the terrible experience we had.” The fact that we all look out for one another is the value of a membership club like Coast to Coast. Up until now, the only place you could find ratings for our affiliates was in the Coast to Coast Annual Resort Directory. I am pleased to announce that we have
MARCUS LEMONIS Chairman and CEO Camping World & Good Sam marcusvip@goodsamfamily.com
BRUCE HOSTER President Coast to Coast Resorts CCRPresident@CoastResorts.com
FROM THE PRESIDENT
COAST TO COAST FALL MAGAZINE 2017
4
Made with FlippingBook Online newsletter