A word from our involved tenants
QUOTES
Being part of the Beautiful South Fund Panel has been an incredibly rewarding experience. It’s empowering to have a say in how funds are allocated to support community projects that make a real difference. Collaborating with others to make these community involvement and the positive impact we can achieve together. Najwa Hafid, Tenant in Chorlton decisions highlights the importance of
I’ve been involved from day one and am part of a few groups including my local tenant association. Having a say is really important to me and I get satisfaction from knowing that I am helping others by giving feedback and influencing how Southway does things. I am a member of the Tenant Scrutiny Panel and we make recommendations for change directly to the People and Places Committee and get regular updates from staff on what has happened as a result of our reports. Dennis Powell, Tenant in Burnage
I got involved to help Southway with its new website and customer app. I felt changes were needed and I was happy to give my views. It was fantastic that I and others had the chance to have our voices heard and listened to. I feel there are lots of opportunities for people to share feedback and I hope more tenants will do so to help make improvements for all. Nicola England, Tenant in Chorlton
12 | Customer Voice Strategy
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