Health & Wellness The Newsletter About Your Health And Caring For Your Body
June, 2019
NEWBILLING COMPANY
INSIDE: • Simple Tips For Ache Relief • FREE Screening • Patient Success Spotlight • Healthy Recipe
We want to take a moment and talk candidly with you about the frustrations surrounding the billing situation over thepast fewmonths.Manyofyouhaveexpressed frustration by not receiving billing statements, return calls or answers to your billing questions in a timely manner. We agree the billing experience as of late has been unacceptable and we’re pleased to say we now have a solution. Our goal is to provide top-notch customerservice inallaspectsofourbusinessatPeak Motion… this includes billing. We appreciate all of your efforts to bring the shortcomings of our last billing agency to lightandapologize for the frustrations there. Effective May 6th, Peak Motion has switched billing companies! WebPT Billing will be taking over and managing billing services and questions for Peak Motion. We are excited to be able to provide a better, more seamless experience for all of you.
WebPTBillingutilizesadifferentsoftware thanwewere previously running and will be able to answer billing questions related toservicesoccurringonMay6,2019 or later.AccountMatters isa3rdPartyBillingCompany we have hired to assist us with this transition, and will be available to answer any and all billing questions related to dates of service prior to May 6, 2019. If you have any questions please do not hesitate to contact us at the clinic or reach out to our billing company(ies) directly. We appreciate your patience, understanding and continued support.
I haven’t had knee and back pain for 2 weeks! "Before coming to Peak Motion I was having pain walking and going up and down stairs. It was also painful to sit for extended periods of time. Each week of PTmy pain improved.The Peak Motion staff were great about adjusting the routine each week and paying attention to my pain level. I haven’t had knee and back pain for 2 weeks and am looking forward to continuous improvement on my own. Thank you all so much.” - Rachel F. Patient Success SPOTLIGHT
• Peak Motion – 360.210.5440 • WebPT Billing - 800.478.2778 • Account Matters – 508.422.0233
www.mypeakmotion.com
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