PMMI Report: Productivity Ranks As Top Priority For CPGs, Suppliers Productivity ranks as the top priority among surveyed CPGs and industry suppliers, according to the 2025 Em- bracing Operational Readiness report by PMMI, The As- sociation for Packaging and Processing Technologies, the producer of the PACK EXPO portfolio of trade shows. This report summarizes key issues, industry insights, and recommendations from PMMI’s 2025 Top to Top Sum- mit, held in February. The summit serves as a platform for OEMs and consumer packaged goods (CPG) companies to exchange perspectives, address shared challenges, and collaborate on practical solutions. More than three-quarters (78 percent) of participants voted for productivity as their top priority, followed by cost and automation (both 47 percent). Growth (39 percent) and workforce (24 percent) also attracted significant proportions of the vote. While it is unsurprising that participants are focused on productivity and cost, the importance given to automation is interest- ing, particularly as it was a key theme of all three distinct, yet interconnected phases explored at the Top to Top 2025 Summit. According to the study, vertical startups are successful and achievable through clear communication and collabo- ration between OEMs and end users.
Participants provided specific details about strategies for effective training, such as digital tools, follow-up as- sessments, automated systems, tailored learning formats, and digital solutions that include AI-driven troubleshoot- ing, interactive manuals, and augmented reality. Operator training highlights the need to account for diverse workplace realities, including language barriers, varying levels of technical skills, and high turnover rates. IT-OT integration explores the complexities of how end users and OEMs can work together to overcome barriers and ensure technical requirements, cybersecurity mea- sures, and data integration needs are met. By prioritizing real-time data visibility, secure infrastruc- ture, and early stakeholder involvement, organizations can achieve seamless IT-OT integration, future-proof their op- erations, and avoid costly setbacks. Justifying an IT-OT investment remains a key challenge. As a result, CPG companies must balance short-term, tan- gible benefits, such as cost savings, reduced downtime, and immediate ROI, with long-term advantages, including a scalable, future-proof solution that enhances automa- tion, provides real-time insights, and optimizes production processes. Solutions for all aspects of operational readiness are available at PACK EXPO Las Vegas 2025 (Sept. 29–Oct. 1 at the Las Vegas Convention Center). For more information, visit packexpolasvegas.com to learn more and register.
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