13. Complaints and Appeals Procedure
• If you are not 100% happy your learning experience, you can raise a complaint by contacting your Tutor or E-Learning Facilitator who will be able to look into your issue and support to resolve it. • If you are not happy with the solution offered by your Tutor or E-Learning Facilitator, you can raise a formal complaint in writing to the ASF Lead, who will investigate further.
ASF Lead: M aria Maqsood Email: mmaqsood @sccu.uk.com
To see our full complaints policy click the link below:
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SCCU ASF Learner Handbook 25/26
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