6. The SCCU Team
• Our Recruitment team will provide information advice and guidance and support in finding the right course for you.
• Our Enrolment team will welcome you to SCCU and make sure it is the right course for you.
• Our Administration team will process your details and organise the funding for your course. They will also claim your certificate for you when you successfully achieve.
• Your Tutor will provide feedback and guidance during your learning.
• Your E-Learning Facilitator will ensure you are making the progress needed to succeed and provide support and advice.
• Your Course Lead and our Quality Assurance team will oversee the smooth running of your course.
• Our Careers and Wellbeing team will support you in finding employment.
7. Learner Charter Our Commitment to you:
This Learner Charter outlines our promises to you and what we expect in return to ensure a productive and respectful educational experience for everyone.
• Our commitment is to provide a supportive and enriching learning environment. • We promise to deliver high-quality programmes of learning that are relevant, engaging, and designed to enhance your skills and knowledge. • Our qualified, experienced team are dedicated to your success. • We provide a safe and inclusive atmosphere where all learners are respected and valued.
SCCU ASF Learner Handbook 25/26
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