• Our support services, including career information, advice and guidance, pastoral support, and technical guidance and are available to help you succeed. • Clear communication with prompt responses to your questions, queries and support requests. • We ensure clear and timely communication regarding course information, schedules, and any changes that may affect your learning experience. • Feedback on your progress will be provided regularly to help you stay on track. • Our online platform and classrooms are designed to provide an environment where you can thrive and succeed. • We are committed to continually improving our programmes and services based on your feedback.
Your Commitment to us:
• To actively participate and be responsible for your own learning journey. • Treat fellow learners and our team with respect and courtesy at all times. • Keep open lines of communication with our team and inform them of any issues that may affect your learning experience. • Dedicate sufficient time and effort to your studies to achieve your learning goals. • Utilise the learning materials, resources, and support services provided responsibly and ethically. • Help us to continually improve by providing honest feedback. Together, we can create a thriving educational community that supports your personal and professional development. Thank you for being a part of SCCU Group, we look forward to helping you achieve your learning goals. 8. AI Policy While the use of AI can provide significant benefits in terms of personalised learning and access to a broader range of resources, it is imperative that all learners adhere strictly to the guidelines outlined below. These guidelines are designed to ensure the ethical and responsible use of AI technologies, preventing any form of malpractice.
SCCU ASF Learner Handbook 25/26
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