development policy (if they have one).
• Informing Venues about policy, procedure and issues Our desired outcomes: Discussion about issues – what do you need, how do we deliver it. The Presentation Kathy Dwyer, delivered IR sessions that raised a number of issues and proved the point that we need to get more information out into industry. THA Comment THA needs to support venues with information about staffing and training issues. • Special Session on Industrial Relations Our desired outcomes: Information and debate about IR issues – follow up meetings arranged. The Presentation Great job done by Kathy Dwyer – lots of issues and good engagement. Kathy got lots of work out of this – success. THA Comment IR is an important part of why venues become members. THA needs to get more sessions with an IR bias out there for Members. THA continues to be active in many areas dealing with workforce skills and development and things are changing, albeit slowly in some cases. We hope over the next month or so to engage directly with the Premier and Ministers about our issues and changes we need to resolve to get the outcomes we need.
The Presentation Not a lot to report – scarce number of stakeholders went to the regions and a real issue for the industry. THA Comment An issue we will continue to pursue with Governments – State and Federal. Simply not good enough. • Customer Experience Program and training outcomes The Presentation Venues are participating – 200 this year. Soon to have our Validation Certificate ready to display for venues completing the assessment process THA Comment Having some issues with training component following inability to negotiate an agreed and low cost outcome with TasTAFE and now involved in working through Government Training Systems for an outcome. Industry needs training out there that is accessible to all venues, relevant and at a low cost –we are focusing on increasing participation but systems are based on accreditation, this can be expensive and time consuming – this gives us some issues we are negotiating our way through. The THA focus is on identified need driving the delivery system (business focus) – this may mean only a small amount of a Unit of Competency begin required and this is not catered for by the current system. More to follow.
October 2016
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