Oft-maligned generation brings inevitable change to the workplace
By Judith M. Wilson
T
wo students welcome visitors who approach the reception desk in the Student Success Center at Dominican University of California in San Rafael with warm smiles, ready to meet their needs. They’re student employees at the Center for the Dominican Experience, and they’re the faces of a new generation in the workplace. They’re polite and efficient, but not all their peers in Gen Z make such a good impression. Across the country, reports are emerging that the behavior of entry-level workers in the range of 17 to 27 years old is unsatisfactory for a business environment, making it difficult for them to retain jobs. Among the many complaints are unrealistic
expectations, unsuitable attire, inappropriate language and poor face-to-face communication.
November 2024
NorthBaybiz 35
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