Annual Report (2018-19)

708 Language classes offered

190 Employment related sessions

98% Report they are developing social connections and feeling less isolated

100% Know more about community resources

“Thank you for the support I received from Options. I now feel at home in Canada.” Top 8 Top 8

Moving Ahead Program Wraparound outreach and case management support to vulnerable newcomers, especially government-sponsored refugees. Immigrant Settlement Program Information, orientation and referral services to assist newcomers to settle and integrate into their communities. Community Connections Program Language classes, youth support groups and volunteer opportunities; aims to create welcoming spaces/opportunities to foster engagement between newcomers and host communities. Newcomer Employment Support Program Pre-employment skills training, labour market information and career mentorship support to newcomer job seekers.

Countries of Origin China 13.8% Syria 13.1% India 11.0% Iraq 7.9% Somalia 7.7% Korea South 6.0% Philippines 5.6% Columbia 4.4%

Languages Services Provided In Arabic 19.9% Spanish 12.9% Mandarin 12.7% Punjabi 7.9% Somali 6.1% English 5.6% Korean 5.5% Tigrigna 4.8%

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