The Retailer - Issue 68

turnover will increase, and the fact will impede your sales your employees cannot learn in quick, short, and interactive ways. The focus needs to be on employee engagement for the new decade. your sales. Your employees cannot learn in quick, short, and interactive ways. The focus needs to be on employee engagement for the new decade. Employee engagement drives sales, drives customer experience, drives higher levels of retention, reducing turnover, absenteeism, and recruitment costs. Having a digital workplace that makes it easier for employees to complete their work will make you the employer of choice. This is especially true as more millennials focus on what the employer does for them, what they do for their community and planet as a whole, and how they help the employee learn and develop. This dawn of a new retail decade is about the employee experience (EX) driving the customer experience (CX). Businesses that do not focus on becoming a digitally engaged employer will become the retail collateral of the next decade.

WorkJam

WorkJam is a web and mobile app that runs either stand-alone or integrated with your existing workforce management system to enable better communication with associates, enhance employee self-service, reduce labor costs and improve employee motivation, engagement and overall customer service.

communicate directly with her manager all via a digital workplace.

How is your business operating today? Are you still running a paper-based business that is not frictionless for your employees, is not engaging, and one that is difficult for employees to learn about your business?

If you, as an employer, are not focusing on employee engagement, then no doubt your

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