Our Performance
What quality control processes or auditing do you perform to ensure the quality of your brokerage and consulting work?
Data-Driven Decision Making
Internal Audits
After implementing a benefits program, we continue to monitor and audit the effectiveness of the plan. This includes tracking enrollment data, analyzing claims data, and assessing how well the plan is meeting the objectives set out at the beginning. We conduct regular compliance checks with respect to federal and state regulations governing employee benefits. This includes ensuring that all plans adhere to requirements such as the Affordable Care Act (ACA), COBRA, HIPAA, and other applicable laws.
Client Feedback We are in constant communication with our clients to make sure all issues and concerns are addressed quickly and efficiently. This involves regular check-ins and satisfaction surveys. Our recommendations are based on market data, industry benchmarks and regulatory updates. We consistently track and analyze data to identify trends and areas for adjustments to ensure your benefits program remains competitive and compliant. Training & Professional Development The Yates team goes through continuous training on market trends, legal updates and best practices.
This ensures our recommendations align with your objectives and the industry standards.
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