Issue 106

appointments

New manager to help boost customer services

C ustomer services is being strengthened at a property

customer service to enable us to remain industry leaders.” Welcoming Ms Olowe to the compapny, managing director Richard Daver said: “We are pleased to introduce Adenike to her new role at Rendall & Rittner. Her knowledge and experience will help to implement a strong process within our new Customer Service Team. We look forward to seeing the future results that will follow with strengthening our customer care.”

furnishing company, Loaf. She said: “Customer service is not only an innate quality of mine

but I also have a passion for service excellence.

management firm after welcoming a new recruit.

Customer service is a pivotal part of any business and drives business

Build to rent director to help drive growth

Rendall & Ritner has appointed Adenike Olowe as customer service manager. Ms Olowe has a strong background in customer service and previously worked in customer service teams for Gucci and home

performance. “I am excited to share my

wealth of experience in this area and look forward to helping shape and improve Rendall & Rittner’s

R esidential property to its build to rent sector. Lee Richards, who joined the company two years ago as head of property standards, has taken up the appointment immediately manager FirstPort has appointed a new director as the sector becomes the industry’s fastest growing. Before joining FirstPort Mr Richards was managing director of a national property lettings business, managing large portfolios for clients such as the Ministry of Defence and Serco. Mr Richards said: “The demand for good quality rental property has never been greater as the private rental sector expands to accommodate changing trends, with build to rent being at the forefront of this growth.” FirstPort’s director of business development, Martin King, said: “There are currently some 40,000 occupiers of homes that were specifically built to rent in the UK. “But there are another 100,000 currently under construction or in the planning pipeline. Lee’s appointment is part of our strategy to be the property manager of choice for these large scale institutional investments.”

New head of accounts following promotion

S pecialist block management agency Strangford Management has promoted Adnan Ahmed as head of accounts. Mr Ahmed joined the company

again that he is able to surpass expectations,

He is now responsible

for the overall performance of the accounts department as well as the company accounting function, reporting directly to managing director, Michael Paul.

both internally and with clients. This promotion is well deserved and was a natural progression in Adnan’s career. “He will be leading the

in 2017 as a service charge accountant, where he was

responsible for the accounting function of a portfolio of clients as well as overseeing the internal standards of the accounts department.

accounts department in a time of great expansion for the company and we are grateful to have his expertise on hand.”

Mr Paul said: ‘Adnan has proved himself time and time

Law firm appoints newmembers to board

T wo appointments have been made to the firm Bishop & Sewell. Mark Chick has taken over as senior partner while Michael Kashis has been appointed managing partner for strategy and implementation. Mr Chick joined the central London firm in 2001, originally specialising in property litigation. management board of law He is now recognised as the leading authority in leasehold reform in the UK. In 2006 he became a member of the partnership and joined

and an equity member in 2017. He has worked for a number of international and multinational firms and institutions as well as the European Commission. Founding partner, Stephen Bishop, said: “We are delighted to announce these two board appointments, which are a key part of the delivery of our vision for Bishop & Sewell for 2020 and beyond. Michael has exceptional skills in the management arena and Mark has a comprehensive knowledge of the firm, having been key to its growth over the last 10 years.”

the senior management team in 2011. As well as a director and founding committee member of the Association of Leasehold Enfranchisement Practitioners, Mr Chick has developed Bishop & Sewell’s landlord and tenant practice. He said: “I am delighted to have the privilege of leading Bishop & Sewell as we move forward into our next phase of growth.” Mr Kashis joined the company six years ago as head of corporate and became a partner in 2016

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