LIMITED LIFETIME WARRANTY Fleetwood Furniture/Fleetwood Group Inc. (“Fleetwood”) warrants that Fleetwood brand products are free from defects in materials and workmanship for the life of the product, except as set forth below. This warranty applies to Fleetwood Branded Products delivered in the United States and U.S. territories. The warranty is valid from the date of delivery to the original end user and is non-transferable at its option and free of charge (for materials and components). Fleetwood will repair or replace with comparable product, any product, part or component that fails under normal use. If repair or replacement is not commercially practicable, Fleetwood will provide a refund or credit for the affected product. End user means the final purchaser acquiring a product from Fleetwood or a Fleetwood Authorized Reseller for the purchaser’s own use and not for resale, remarketing or distribution. EXCEPTIONS TO THE LIMITED LIFETIME COVERAGE 12 years: laminate, solid surfaces, natural wood tops, fabrics, casters, glides, levelers, hinges, drawer slides, locks, Rock seating surface and mechanism, Flip & Nest table mechanism, Illusions 2.0 learning wall whiteboards, E! Seating shells 5 years: plastic trays and plastic rails 3 years: electrical components, pneumatic and hydraulic cylinders, soft close hinges 2 years: PET felt material WARRANTY DOES NOT APPLY TO PRODUCT DEFECTS, DAMAGE, FAILURE OR LOSS RESULTING FROM: • Normal wear and tear (including, but not limited to, scratching of epoxy tops, maple block tops and phenolic tops, and ghosting on whiteboard desks, tables and Palette Personal Markerboard, and puncturing of the Rock seating surface) • Failure to apply, install, reconfigure, or maintain products according to published Fleetwood or manufacturer instructions and guidelines • Use of abrasive cleaners • Abuse, misuse, or accident (including, without limitation, use or storage of product in unsuitable environments or conditions) • Product exposure to water or other liquids • Unauthorized alteration or modification of the product • The substitution of any unauthorized non-Fleetwood components for use in the place of Fleetwood components WARRANTY DOES NOT COVER: • Products considered by Fleetwood to be consumables, such as Palette Personal Markerboard. • Variations occurring in surface materials (e.g., colorfastness, matching grains, textures and colors across dissimilar substrates and lots), and natural aging found in materials such as wood • Any non-standard products that were explicitly excluded from warranty coverage and captured in writing on the quote • Other manufacturers' products (Fleetwood will pass along other manufacturers’ warrantees.)
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